windows security deleted after installing cracked game

[drp]

can this issue be fixed without reset?

[Maurice Naggar]

Yes. The repair-upgrade-in place .....Consider a operating system repair
See "Repair Install Windows 11 with an In-place Upgrade"
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/

[drp]

it worked. all update errors are gone, windows security is also now opening. thank you so much for your help.

[Maurice Naggar]

Bravo ! That is great. Let us go ahead and get these 2 reports for review.

( 1 ) 

Download SecurityCheck by glax24 from here  https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe

 

and save the tool on the desktop.

If Windows's  SmartScreen block that with a message-window, then
Click on the MORE INFO spot and over-ride that and allow it to proceed.

This tool is safe.   Smartscreen is overly sensitive.

Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.
You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

( 2 ) 

Your machine has the FRST64 report tool on the Desktop folder. We will use that. Go to Downloads folder. RIGHT-click on FRST64 and select 

Run as Administrator

and tap ENTER. And reply YES to allow to proceed.  

•  When the tool opens click Yes to the disclaimer.  And be very sure to TICK the box for Addition.txt
• Press the Scan button.

• It will make a log (FRST.txt & Addition.txt) in the same directory the tool is run
• Have patience since the run may take something like 10 or so minutes  (less depending on your hardware speed)
• Close Notepad IF those show up on Notepad.
• Just please Attach the 2 files FRST.txt +Addition.txt  with your next reply. or, you may put the 2 in a ZIP file & then attach that.

[drp]

SecurityCheck.txt Addition.txt FRST.txt

[Maurice Naggar]

Thank you. Adjustment needs to be made. 

Current DNS Servers: 192.168.0.1    ( which should be changed, using tip below)

Please consider changing your default DNS Server settings. Please choose one provider only

DNS is what lets users connect to websites using domain names instead of IP addresses

• Google Public DNS: IPv4   8.8.8.8 and 8.8.4.4   IPv6   2001:4860:4860::8888 and 2001:4860:4860::8844
• Cloudflare: IPv4   1.1.1.1 and 1.0.0.1   IPv6   2606:4700:4700::1111 and 2606:4700:4700::1001
• OpenDNS: IPv4   208.67.222.222 and 208.67.220.220  IPv6  2620:119:35::35 and 2620:119:53::53
• DNSWATCH: IPv4   84.200.69.80 and 84.200.70.40   IPv6  2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b

The Ultimate Guide to Changing Your DNS Server
https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

Here is a YouTube video on Changing DNS settings if needed

[drp]

i changed it. 👍

[Maurice Naggar]

The Microsoft Defender antivirus is in good shape & is running.
The System Restore service does need to be Enabled.
On the Taskbar Search box, type in

cmd.exe

click the line for "run as administrator"

It is best to use the Windows Copy ( CTRL+ C )  and paste  ( CTRL+V )  for the whole line, as-is
On that Command prompt,  Copy & Paste this command

sc config srservice start= demand

press Enter-key on keyboard 
Close the command-prompt window when finished.

2 applications need your attention to insure they have the most recent release version.
Microsoft OneDrive v.22.077.0410.0007  Warning! Download Update

Microsoft Edge v.100.0.1185.36  Warning! Download Update

I am very please to see your Windows Operating system in much better & good state.

 

This here is for tools cleanup.

Please download KpRm by kernel-panik and save it to your desktop.

• right-click kprm_(version).exe and select Run as Administrator.
• Read and accept the disclaimer.
• When the tool opens, ensure all boxes under Actions are checked.
• Under Delete Quarantines select Delete Now, then click Run.
• Once complete, click OK.
• A log may open in Notepad titled kprm-(date).txt.  I do not need it. Just close Notepad if it shows up.

Delete mb-support-1.8.7.918.exe
Delete mbst-grab-results.zip on the Desktop

+

Let me suggest that you get your browsers each, as applicable, to have the Malwarebytes Browser Guard. Chrome +Edge +Firefox

See Support article how-to

https://support.malwarebytes.com/hc/en-us/articles/360038520374-Install-Malwarebytes-Browser-Guard

See Support article how-to for Firefox
https://support.malwarebytes.com/hc/en-us/articles/4413298841747--Install-Malwarebytes-Browser-Guard-on-Firefox-browser

For the EDGE browser https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser

Your system is good-to-go ☀️ 😎

[drp]

 

at cmd it says:

[SC] OpenService FAILED 1060:

The specified service does not exist as an installed service.

[Maurice Naggar]

Download   Farbar's Service Scanner utility

and Save to your Desktop.

Right-Click on fss.exe and select Run As Administrator.

Answer Yes to ok when prompted.

If your firewall then puts out a prompt, again, allow it to run.

Once FSS is on-screen, be sure the following items are check-marked:

• Internet Services
  Windows Firewall
  System Restore
  Security Center/Action Center
  Windows Update
  Windows Defender
  Other services

  

Click on "Scan".

It will create a log (FSS.txt) in the same directory the tool is run.   Please attach that file.  

[drp]

FSS.txt

[Maurice Naggar]

Look at this article https://www.windowscentral.com/how-use-system-restore-windows-10

Do the top section "How to enable System Restore on Windows 10"

+
How to create a System Restore point on Windows 10

The same principles apply to Windows 11 & Windows 10

[drp]

i tuned it on for OS(c) and created restore point.

but cmd command has still same output

[Maurice Naggar]

Given that you did turn the Restore service on, then you should entirely ignore the one-time suggestion for the command line.  So, then, given SR is on, and you do the rest of my tips, then this pc is good-to-go.  You report creating a Restore Point.  That is great. My best to you.

[Maurice Naggar]

Just do the 2 application updates outlined before, + the Malwarebytes Browser Guard + running KPRM  

https://forums.malwarebytes.com/topic/290807-windows-security-deleted-after-virus-attack/?do=findComment&comment=1538055

then, we Close the case. 😎

 

[Maurice Naggar]

Glad we could help.

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