[ RESOLVED ] KB5017389 failed to install until I disabled Malwarebytes

[dagar74]

I had the same problem with failure to install KB5017389 as TheQuickFox, and followed the advise from Porthos in the recently closed Malwarebytes Forum post:

"For you and other readers....

If/when Malwarebytes is an issue, It does not have to be uninstalled just properly disabled.

First open Malwarebytes and turn off start with Windows.

Restart the computer and do the update again."

The strange thing about this is that last month's update KB installed OK on my 3 computers without disabling Malwarebytes, while the two previous month's updates required disabling all 4 of the Malwarebytes Protections, or simply setting it to not start with Windows and rebooting as Porthos recommended.

Just posted for information for others to confirm the issue.

[Malwarebytes]

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[Porthos]

5 minutes ago, dagar74 said:

The strange thing about this is that last month's update KB installed OK on my 3 computers without disabling Malwarebytes, while the two previous month's updates required disabling all 4 of the Malwarebytes Protections, or simply setting it to not start with Windows and rebooting as Porthos recommended.

Just posted for information for others to confirm the issue.

Why muddy the waters with other "workarounds" that might not work for others and can lead to a waste of time for some when the solution I posted will work for all if Malwarebytes is actually the possible reason the update fails. Malwarebytes is fully out of the picture and the computer actually has an actual restart as well. This approach applies to anytime or reason where you think Malwarebytes is an issue on any problem.

We do not need multiple topics or long "me too" threads on the subject. These added topics are not actually helping. If they keep appearing or going on and on they will likely get closed again.

 

 

[dagar74]

@Porthos: Excuse me for muddying the waters. Your negative post added no value, but will only discourage people from posting. What you call a solution is only a work-around for a problem that has been going on sporadically for several months. Various posts here and in Windows Eleven Forum, Reddit, etc. help to show the extent of the problem to Malwarebytes staff and the need for a permanent solution.

For Malwarebytes Staff: please close this post before it turns even more negative.

 

[Porthos]

6 minutes ago, dagar74 said:

help to show the extent of the problem to Malwarebytes staff and the need for a permanent solution.

They are aware and have been since the first report.

[Porthos]

Closing this topic as it's been resolved.