Hi I've request refund for 6 days still no reply can you pls help

[padupp]

my ticket number 4020713 pls help

Edited September 30, 2022 by AdvancedSetup
Corrected font issue

[treed]

Please be aware that many of our support folks have been impacted by the hurricane in Florida, and thus there are going to be delays handling support tickets. They will definitely get to you, but please be patient as there's likely to be a delay.

[Porthos]

Also,

Please submit only one ticket/request. Additional tickets will increase the delay.

Be advised before the storm it was taking 3-7 weekdays for a response after the automated reply with your ticket number.

[alvarnell]

Although knowing your ticket number may help the staff expedite your case when the sales support staff is able to return to work and Internet restored to them, the staff here do not have access to sales information and will not be able to do anything else for you.