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MBAM.exe missing and cannot reinstall

Chris65

By Chris65
in Resolved Malware Removal Logs

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Chris65

Chris65

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I appear to have a similar issue to other recent users with the MBAM.exe. I've tried reinstalling and changing the executable name and it did not work. Next is the log of the hijack I just ran. Any help appreciated!

Chris

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:48:36 PM, on 10/26/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Wave Systems Corp\Common\DataServer.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\NetWaiting\netWaiting.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe

C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Apoint\HidFind.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O1 - Hosts: ::1 localhost

O1 - Hosts: 91.212.65.122 browser-security.microsoft.com

O1 - Hosts: 91.212.65.122 spyware-protector-2009.com

O1 - Hosts: 91.212.65.122 www.spyware-protector-2009.com

O1 - Hosts: 91.212.65.122 secure.spyware-protector-2009.com

O1 - Hosts: 91.212.65.122 knocker

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: (no name) - {61AB07E2-53B5-48BE-8414-85C7E020B733} - c:\windows\system32\taurbtc.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKLM\..\Run: [puvabopoz] Rundll32.exe "c:\windows\system32\gukehere.dll",a

O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Chris\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Bluetooth Manager.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe

O4 - Global Startup: Event Reminder.lnk = ?

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab

O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.34.14/ttinst.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://games.bellsouth.net/Gh/FeedingFrenz...outLauncher.cab

O20 - AppInit_DLLs: wxvault.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL c:\windows\system32\nelesoye.dll c:\windows\system32\gukehere.dll,vepineto.dll

O20 - Winlogon Notify: pzfytnob - C:\WINDOWS\SYSTEM32\taurbtc.dll

O21 - SSODL: Macelvoc - {F0CCB8DC-5E99-4C4C-812F-62CDF38DF3BF} - C:\WINDOWS\system32\3dovdos.dll

O21 - SSODL: helekabiy - {1af02d6a-d4fb-48de-b9b2-a281d44b255e} - c:\windows\system32\gukehere.dll

O22 - SharedTaskScheduler: mujuzedij - {1af02d6a-d4fb-48de-b9b2-a281d44b255e} - c:\windows\system32\gukehere.dll

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

O23 - Service: NTRU Hybrid TSS v2.0.7 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 9841 bytes

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Chris65

Chris65

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After reading some other threads, I went to another pc in my house that did not have the issue, updated malwarebytes, and copied mbam.exe to a flash drive. Renamed the executable fix.exe and copied it to the malwarebytes folder (where mbam.exe normally resides) on the infected machine. Ran fix.exe and it ran through to completion. There were 5 entries that were not removed prior to reboot. Rebooted and ran again, same 5 files still there. Here is the mbam log from the run:

Malwarebytes' Anti-Malware 1.41

Database version: 2775

Windows 5.1.2600 Service Pack 3

10/26/2009 9:37:05 PM

mbam-log-2009-10-26 (21-36-48).txt

Scan type: Full Scan (C:\|)

Objects scanned: 220799

Time elapsed: 51 minute(s), 45 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 3

Registry Values Infected: 0

Registry Data Items Infected: 1

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{61ab07e2-53b5-48be-8414-85c7e020b733} (Trojan.Vundo.H) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\pzfytnob (Trojan.Vundo.H) -> No action taken.

HKEY_CLASSES_ROOT\CLSID\{61ab07e2-53b5-48be-8414-85c7e020b733} (Trojan.Vundo.H) -> No action taken.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\taurbtc.dll (Trojan.Vundo.H) -> No action taken.

Please advise on how to eliminate these remaining issues.

Thanks for your help!

Chris

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kathy99

kathy99

Posted
Posted

Chris,

I tried the Microsoft Malicious Software Removal Tool last night, and this trojan even deletes the exe file from it (mrt.exe). I tried running it from a CD, and it actually starts the scan but then stops almost immediately.

Not knowing quite enough about computers, I can't figure out how to do the same trick with the mbam.exe file (changing the name to fix.exe). I can't find it in the program files. How can I do this?

Or how ELSE can I get rid of this thing?

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isnadd

isnadd

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I'm not sure if this will help you, I had the same problem and found instructions on a website help forum.

What I had to do, and it was difficult, was delete MBAM and then reinstall it. You'll need to have the folder where it is going to install the MalwareBytes program open (i.e. Program Files), find the MalwareBytes folder, open it, copy the MBAM.exe file, paste it to your desktop, and you'll only have a few seconds because as soon as the installation is complete the .exe file gets deleted. Then you cut and paste the .exe from your desktop back into the folder. The program worked.

It took me several attempts to do this and found that I could succeed by using the "refresh" command in in the list of folders, typing "M A L" to quickly jump to the new MalwareBytes folder, open it, click on the .exe, CTRL-C to copy.....at that point you beat the clock.

I know this might sound confusing, good luck.

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kathy99

kathy99

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Posted

Thanks for the reply. I got MBAM to run per Chris's tip, and it finds several instances of Vundo, but everytime I restart, it is still there (duplicating from the registry?). I have been trying the Microsoft tool but can't get it to run either, nor will several other antivirus programs. This trojan stops everything.

We need to know what ELSE to do besides MBAM, as it doesn't seem to get it all.

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isnadd

isnadd

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Kathy, I am struggling with my machine getting re-infected too....so I dont' have the answer.

What I have done that has worked is:

a. started my machine in safe mode

b. run combofix to get my machine back up and running

c. run malwarebytes to remove vundo / trojan horse

The problem I have had is that they keep returning, so I have posted a help topic myself. But what I have done has given me use of my machine and if happens again I know what to do.

By the way, my PC would not start in safe mode so I chose one of the other options (something about directory services) and it worked.

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assault606

assault606

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I've been having the same problem as you guys have about the mbam.exe file being deleted upon completion of the install. So I needed a clean .exe file and since I don't have another computer in my house I thought I was screwed. I had read on the forums yesterday that there was a way to copy the file during the install process before it becomes corrupted/erased. (funny cause everyone says the file simply vanishes but in my case the file renames to MBAMGUI, which is essentially a ghost file). However this process of copying the file was not explained very well until I read isnadd's post this morning. I just want to say thank you isnadd! MBAM is working now and currently scanning. I'm sure I'm going to run into the same problem of malicious files not being erased upon reboot, but at least the program is working and step 1 is complete. I'll continue to follow this thread to see if these issues can be resolved.

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isnadd

isnadd

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Assault, you're welcome and I'm glad I could help. If you thought my instructions were clear I would hate to see what else you were reading. After I posted it I thought "nobody is going to understand what he heck I'm talking about."

Let's hope we all get our machines fixed soon.

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kathy99

kathy99

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Posted

Just an update...

Someone recommended vundofix, but I had tried it 2 nights ago, and it would not run as well. This damn trojan gets to everything. I have not tried it again today, but if anyone has any luck getting it to run, let me know.

Does combofix get rid of vundo?

Kathy

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assault606

assault606

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little bit of an update....MBAM ran through it's scan and there were several Vundo - related issues...got rid of them and rebooted...ran MBAM again and the only thing that showed up was a registry issue : HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

I don't know exactly what the effect this will have on my computer's performance but I'm not having issues with pop-ups, slow downs, or hijacked search results so far. (crossing fingers!!). Anybody have a clue as to what this registry error means?

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kathy99

kathy99

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A quick question to all who have posted here. Are you using the free MBAM or the purchased version? I have been using the free version, and I am wondering if the purchased version would work better. Also, if you are using the purchased version, are you having the same difficulty with the trojan erasing the exe file? Just wondering if downloading the purchased version will be more of the same.

I have tried running MBAM over and over, but it finds the same vundo trojans every single time.

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assault606

assault606

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no..i am using the free version. The free version provides as thourough a scan as the paid version and removes the items in question. The paid version also acts to PREVENT such infections from occuring (something I wish my paid McAfee subs. would do!!!!). Along with that there are also other ameneties such as scheduled scans and auto updates. But as far as scanning and removing they are the same.

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kathy99

kathy99

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Hopefully my final update:

I ran MBAM over and over, and it continued to find trojans every time I restarted in safe mode. I finally restarted with a regular boot, and when I went back to the computer again, Norton had run and asked for a restart. When I restarted, I ran vundofix (which would not run 2 nights ago), and it found no vundo trojans or anything else. I then was able to run the Microsoft tool, and it found nothing as well. Everything seems to be fine now...no popups and e-mail access okay.

I really have no idea what worked, but I thought I would pass this on. Good luck to everyone.

Kathy

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Julia

Julia

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You are probably not getting help because the forum administrators look at the total # of posts within a message to tell if it is being addressed (as per FAQ). Because you have posted back and forth with other people, they probably assume someone is helping you. I would suggest you start a new thread for just yourself. Just my 2 cents.

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