[ RESOLVED ] Malwarebytes detected all google services as malware, now cannot log in

[LordEvyl]

Malwarebytes has just blocked all google services from my device, detecting them as "malware" I cannot log into YT, Gmail, etc. This is not acceptable as I'm a content creator on YouTube. How am I supposed to upload videos if I can't even access YT or log in, or even get connected to google.com or google.ca

 

I'm seriously considering removing malwarebytes altogether if it keeps detecting trusted websites as "malware" those kind of FALSE POSITIVES aren't helping anything

[Malwarebytes]

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[Firefox]

Please check for updates and see if it fixes your issue, it did for me.

[isaboo]

all google being blocked... cant check email, cant go to youtube I am using Edge Browser

[LordEvyl]

Check for updates is GREYED OUT, it doesn't even let me select it

[LordEvyl]

It says malwarebytes is UP TO DATE, so it's NOT an update issue

[Firefox]

Make sure you are on this version

[Montserrat]

I was getting the same error. I tried to update it earlier and I still got the same. I reinstalled malwarebytes and it still didn’t solve it. After seeing this thread, I checked again for updates on the general settings and the pop up messages seemed to stop. 

[LordEvyl]

4 minutes ago, Firefox said:

Make sure you are on this version

Yes, that is the version I'm using. I only installed it like 2 days ago

[GPCamies]

shutdown malwarebytes and restart it, then try doing a manual update again, the issue is related to malwarebytes, so the only way to fix the issue is to either perform the update. or you can add an exception to accounts.google.com which will most likely give you reduced access to google services.

[Porthos]

Update Malwarebytes to fix this.

 

•  

[LordEvyl]

5 minutes ago, GPCamies said:

shutdown malwarebytes and restart it, then try doing a manual update again, the issue is related to malwarebytes, so the only way to fix the issue is to either perform the update. or you can add an exception to accounts.google.com which will most likely give you reduced access to google services.

Yeah, I went the exception route, and it works now. It kept saying malwarebytes is up to date whenever pressed the check for updates button

[Porthos]

Just now, LordEvyl said:

I went the exception route, and it works now.

Please remove the exception.

[LordEvyl]

10 minutes ago, GPCamies said:

shutdown malwarebytes and restart it, then try doing a manual update again, the issue is related to malwarebytes, so the only way to fix the issue is to either perform the update. or you can add an exception to accounts.google.com which will most likely give you reduced access to google services.

Yeah, I went the exception route, and it works now. It kept saying malwarebytes is up to date whenever pressed the check for updates button

[Porthos]

This has been fixed by a database update Please do a manual update.

 

[Porthos]

Closing this topic as it's been resolved.