Positron Posted September 20, 2022 ID:1533508 Share Posted September 20, 2022 I also have this problem. Same I.P. address. Attacks every 30 seconds to a minute, over and over. I was wondering what "outbound" means. Is something already in my computer attempting to send? Thanks. pos Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 20, 2022 ID:1533509 Share Posted September 20, 2022 @Positron In malware-removal-help section, one poster only. We do not do "me too" group participation. It is just the Original Poster and the authorized expert helper. Please observe that. OUTBOUNd means that some thing is attempting to reach a site that is flagged by Malwarebytes protection. Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 20, 2022 ID:1533511 Share Posted September 20, 2022 For Your Information: The Block notices from Malwarebytes web protection do mean that Malwarebytes is keeping your pc safe from potential harm. A block notice is an advisory of the "block". A "malicious website blocked" is entirely different from a "malware detected" event. The website Block message indicates that a potential risk was blocked by the malicious website protection. The Malwarebytes web protection, by default, will always show each IP block occurrence. The Malwarebytes Web protection feature will advise customers when a known or suspected malicious IP is attempted to be reached (outgoing) or is trying access your PC. See our info page https://www.malwarebytes.com/lp/ip-blocking/?ipblock=true Incoming block notice can be ignored, our software is blocking the threat and there is nothing more that can be done. On Outbound blocks, any attempted connection was stopped. No action is required unless you’re also experiencing malware symptoms or there are multiple (different) IPs (ex;123.23.34 and 4.44.56). A browser is not required to be running, just an active Internet connection with processes running, such as Instant messenger clients, or Discord app, or SKYPE or Peer-to-peer software, to trigger these alerts. These are also triggered by banner ads running on websites which is the most common form of alert. First action step: Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed. It will not take much time, First download & save itguide & download link Then be sure to close all web browsers after the download & before launching the tool. Then go to where the EXE file is saved. Start Adwcleaner. Then do a scan with Adwcleaner Guide article Attach the clean log from Adwcleaner when all completed. Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 20, 2022 ID:1533518 Share Posted September 20, 2022 @Positron After that, these are next action steps. [ 1 ] for Chrome, while Chrome is running: Press & hold SHIFT+CTRL+Del keys on keyboard to get menu for clearing browsing data: Check mark the line "Browsing history" Check mark the line "Download history" Check mark the lined "Cached images and files" and press Clear Data button ( in blue ) [ 2 ] I would like a report set for review. This is a report only. Please download MALWAREBYTES MBST Support Tool Once you start it click Advanced >>> then Gather Logs Have patience till the run has finished. Upload an archive once it is done. Attach the mbst-grab-results.zip from the Desktop. Please attach mbst-grab-results.zip to your reply The IP block actions by Malwarebytes are keeping the machine safe from potential threats. We do need the support zip reports to see more detail ( the screen grabs just do not have full details + those screens give no clue as to what processes are running. NOTE: This thread-topic is ONLY for "Positron". All others needing help must have their own separate thread=topic. Thanks Link to post Share on other sites More sharing options...
Positron Posted September 20, 2022 Author ID:1533530 Share Posted September 20, 2022 (edited) Maurice, I ran the download and nothing was found, all is clean. I have firefox and ran the program again. Attached is the file you requested. Thanks for your time and help. Much appreciated. pos mbst-grab-results.zip Edited September 21, 2022 by Positron 1 Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 20, 2022 ID:1533556 Share Posted September 20, 2022 This here is only for "Positron". Any others ( who are not Positron) should be on their own separate help threads. @Positron There are inbound & outbound type block notices. I do wonder why this machine is still on Windows 7 ?It appears that there are leftover references or traces, tasks that mention Norton A-V, Avast , Total A0V There are present some zero-byte EXE files ---these should not be so. This job will run exclusively and also at the end, it will do a Windows Restart ( reboot). This is intended to run some system checks, selected cleanups, as well as run the Windows System File Checker. Please be sure to Close any open work files, documents, any apps you started yourself before starting this. THIS run will do a Windows RESTART. Once it starts it will auto-close any other running app. We will use FRSTENGLISH.exe on the Downloads folder to run a custom script. The system will be rebooted after the script has run. This custom script is for POSITRON machine only / for this machine only. Please save the (attached file named) FIXLIST.txt to the Downloads folder Fixlist.txt <<< - - - - - Then, Start the Windows Explorer and then, go to the Downloads folder. RIGHT click on FRSTEnglish.exe and select RUN as Administrator and allow it to proceed. Reply YES when prompted to allow to run. If the tool warns you the version is outdated, please download and run the updated version. IF Windows prompts you about running this, select YES to allow it to proceed. IF you get a block message from Windows about this tool...... click line More info information on that screen and click button Run anyway on next screen. on the FRST window: Click the Fix button just once, and wait. PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. Please attach the FIXLOG.txt with your next reply later, at your next opportunity. Be sure to let me know, How is the system at that point. This here is only for "Positron". Any others ( who are not Positron) should be on their own separate help threads. Link to post Share on other sites More sharing options...
Positron Posted September 20, 2022 Author ID:1533572 Share Posted September 20, 2022 Thanks for your help Maurice. Attached is the txt you requested. I have not run the computer to check yet, just booted it up and all seems ok so far. Thanks again. pos Fixlog.txt Link to post Share on other sites More sharing options...
Solution Maurice Naggar Posted September 20, 2022 Solution ID:1533627 Share Posted September 20, 2022 Got the report. Windows System File Checker reported Quote Windows Resource Protection found corrupt files but was unable to fix some of them. I would like you to do some new steps to research system logs. The following is the mechanism. It should not take a lot of time. And it will not involve any reboot. This does not make changes; just only reports. We will use FRSTENGLISH.exe on the Downloads folder to run a custom script. The system will be rebooted after the script has run. This custom script is for POSITRON machine only / for this machine only. Please save the (attached file named) FIXLIST.txt to the Downloads folder <<< - - - - - Then, Start the Windows Explorer and then, go to the Downloads folder. RIGHT click on FRSTEnglish.exe and select RUN as Administrator and allow it to proceed. Reply YES when prompted to allow to run. If the tool warns you the version is outdated, please download and run the updated version. IF Windows prompts you about running this, select YES to allow it to proceed. IF you get a block message from Windows about this tool...... click line More info information on that screen and click button Run anyway on next screen. on the FRST window: Click the Fix button just once, and wait. When all done, look for a ZIP file on your Desktop with a name like 2022-09-20 +local time (dot) ZIP Attach that in next Reply. Fixlist.txt Link to post Share on other sites More sharing options...
Positron Posted September 20, 2022 Author ID:1533648 Share Posted September 20, 2022 Yes, just performed the operation. Attached is the appropriate file. Thanks Maurice. 20.09.2022_13.50.37.zip Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 20, 2022 ID:1533652 Share Posted September 20, 2022 Have got the zip. Sad to say, it is empty. Regardless, How is the situation at this time? Have there been today new "Block notices" by Malwarebytes ? Link to post Share on other sites More sharing options...
Positron Posted September 20, 2022 Author ID:1533653 Share Posted September 20, 2022 (edited) I think I know what happened Maurice. I messed up big time. After uploading fixlog.txt, I deleted fixlog.txt from my computer. When I re opened the FRST program again as you wanted and attempted to run fix again, the program did not work and a message popped up. So I re downloaded FRST again and started over. My apology again Maurice. pos Edited September 21, 2022 by Positron Link to post Share on other sites More sharing options...
Positron Posted September 20, 2022 Author ID:1533656 Share Posted September 20, 2022 The H.parrable.com is still showing up, being blocked by Malwarebytes popup. Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1533667 Share Posted September 21, 2022 The support-tool mb-support-1.8.7.918.exe is on the Downloads folder. We just want to run it again to get fresh report. Start it. Once you start it click Advanced >>> then Gather Logs Have patience till the run has finished. Upload an archive once it is done. Attach the mbst-grab-results.zip from the Desktop. Please attach mbst-grab-results.zip to your reply. 😉 Link to post Share on other sites More sharing options...
Positron Posted September 21, 2022 Author ID:1533670 Share Posted September 21, 2022 Here it is Maurice. I won't delete anything. Thanks for your help. pos mbst-grab-results.zip 1 Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1533672 Share Posted September 21, 2022 Thanks. This is just a adjustment so that the protections of Windows Defender antivirus are on. Start Malwarebytes. Click Settings ( gear ) icon. Next, lets make real sure that Malwarebytes does NOT register with Windows Security Center Click the Security Tab. Scroll down to "Windows Security Center" Click the selection to the left for the line "Always register Malwarebytes in the Windows Security Center". { We want that to be set as Off .... be sure that line's radio-button selection is all the way to the Left. thanks. } This will not affect any real-time protection of the Malwarebytes for Windows 😃. Close Malwarebytes. [2] The last 3 Block events were on IP addresses that are NOT the same as when you started out on this case. They are distinctly different. This job will run exclusively and also at the end, it will do a Windows Restart ( reboot). This is intended to run some system checks, selected cleanups, as well as run the Windows System File Checker. Please be sure to Close any open work files, documents, any apps you started yourself before starting this. THIS run will do a Windows RESTART. Once it starts it will auto-close any other running app. We will use FRSTENGLISH.exe on the Downloads folder to run a custom script. The system will be rebooted after the script has run. This custom script is for POSITRON machine only / for this machine only. Please save the (attached file named) FIXLIST.txt to the Downloads folder Fixlist.txt <<< - - - - - Then, Start the Windows Explorer and then, go to the Downloads folder. RIGHT click on FRSTEnglish.exe and select RUN as Administrator and allow it to proceed. Reply YES when prompted to allow to run. If the tool warns you the version is outdated, please download and run the updated version. IF Windows prompts you about running this, select YES to allow it to proceed. IF you get a block message from Windows about this tool...... click line More info information on that screen and click button Run anyway on next screen. on the FRST window: Click the Fix button just once, and wait. PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. Please attach the FIXLOG.txt with your next reply later, at your next opportunity. [3] The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Look on Scan Options & select FULL scan Then start the scan. Have lots of patience. Once you start the scan & you see it started, then leave it be. Once you see it has started, take a long long break; walk away. Do not pay credence if you see some intermediate early flash messages on screen display. The only things that count are the End result at the end of the run. Again, any on-screen display about repeat 'infection' is not to be relied on. Ignore those. We only rely on the end result that is on the log-report-file. This is likely to run for many hours ( depending on number of files on your machine & the speed of hardware.) The log is named MSERT.log the log will be at Windows\debug\msert.log Please attach that log with your reply. Link to post Share on other sites More sharing options...
Positron Posted September 21, 2022 Author ID:1533737 Share Posted September 21, 2022 (edited) Good morning Maurice. I turned on Defender. I opened Malwarebytes, settings,. windows security center and turned off "always register............." (to the left) I have attached the info requested. Cheers and thanks Maurice. pos Fixlog.txt msert.log Edited September 21, 2022 by Positron Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1533796 Share Posted September 21, 2022 Microsoft's Safety Scanner app reports 👉 Results Summary: ---------------- No infection found. 😁😎 Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1533969 Share Posted September 21, 2022 The last custom fix run succeeded ....except that it could not do the tweak (using Powershell) to place ( add rules) these IP addresses in the Block section of the Windows Firewall rules. 103.13.120.57 201.182.82.15 103.115.176.129 That is very unfortunate. This machine is running Windows 7 and simply highlights the drawback of staying on Windows 7. Had this been a Windows 10 it would have worked fine. Now is a good time to consider upgrading ( it is free ) to Windows 10. I can relay the how-to information. Meanwhile, at least, for this Windows 7, you could select "Don't allow connections to this PC" to prevent remote desktop connections to your PC. Go to Control Panel>System>Advanced System Settings Then click the REMOTE tab Scroll down to "Remote Desktop" section. Be sure to click the selection ""Don't allow connections to this computer"" Click OK button ( at bottom) when all done. Link to post Share on other sites More sharing options...
Positron Posted September 21, 2022 Author ID:1534436 Share Posted September 21, 2022 (edited) Already set, thanks. Now to create a system image for reference. Appreciate all you have done and thanks for your patience Maurice. Cheers pos Edited September 21, 2022 by Positron Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534477 Share Posted September 21, 2022 You should be able to start a "elevated" Command-prompt window on this Windows 7 machine. Click Start Orb, and in the search box type cmd Right-click cmd, and then choose "Run as Administrator". Once there, you would copy and then paste ( one at a time ) each one of these WHOLE lines + tapping Enter-key for each individual line. COPY all of this line and paste onto command-prompt-window Quote netsh advfirewall firewall add rule name="IP Blk-1" dir=in interface=any action=block remoteip=103.13.120.57 tap Enter-key on keyboard COPY all of this line and paste onto command-prompt-window Quote netsh advfirewall firewall add rule name="IP Blk-2" dir=in interface=any action=block remoteip=201.182.82.15 tap Enter-key on keyboard . COPY all of this line and paste onto command-prompt-window Quote netsh advfirewall firewall add rule name="IP Blk-3" dir=in interface=any action=block remoteip=103.115.176.129 tap Enter-key on keyboard Once all done, type EXIT and press Enter to close the command-prompt. Link to post Share on other sites More sharing options...
Positron Posted September 21, 2022 Author ID:1534748 Share Posted September 21, 2022 (edited) Accomplished entering all three lines as per instructions. Edited September 22, 2022 by Positron 1 Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 21, 2022 ID:1534768 Share Posted September 21, 2022 Alright. We need to do more scanning. This here you can start & once it is under way, you can leave the machine alone & let it run over-night. No need to keep watch once it starts the actual scan run. Next, This will be a check with ESET Onlinescanner for viruses, other malware, adwares, & potentially unwanted applications. Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe It will start a download of "esetonlinescanner.exe" Save the file to your system, such as the Downloads folder, or else to the Desktop. Go to the saved file, and double click it to get it started. When presented with the initial ESET options, click on "Computer Scan". Next, when prompted by Windows, allow it to start by clicking Yes When prompted for scan type, Click on Full scan Look at & tick ( select ) the radio selection "Enable ESET to detect and quarantine potentially unwanted applications" and click on Start scan button. Have patience. The entire process may take an hour or more. There is an initial update download. There is a progress window display. You may step away from machine &. Let it be. That is, once it is under way, you should leave it running. It will run for several hours. At screen "Detections occured and resolved" click on blue button "View detected results" On next screen, at lower left, click on blue "Save scan log" View where file is to be saved. Provide a meaningful name for the "File name:" On last screen, set to Off (left) the option for Periodic scanning Click "save and continue" Please attach the report file so I can review Link to post Share on other sites More sharing options...
Positron Posted September 22, 2022 Author ID:1534831 Share Posted September 22, 2022 Here is the results Maurice. Thanks. pos ESET 22- 9-22.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted September 22, 2022 ID:1534905 Share Posted September 22, 2022 ESET did find threats. and removed same. Now a different scan tool - - - this also is a one time on-demand run. Let's check your system with another ( different ) antivirus scan tool. Please download and run the following Kaspersky Virus Removal Tool 2020 and save it to your Desktop. (Kaspersky Virus Removal Tool version 20.0.10.0 was released on November 9, 2021) Download: Kaspersky Virus Removal Tool How to run a scan with Kaspersky Virus Removal Tool 2020 https://support.kaspersky.com/15674 How to run Kaspersky Virus Removal Tool 2020 in the advanced mode https://support.kaspersky.com/15680 How to restore a file removed during Kaspersky Virus Removal Tool 2020 scan https://support.kaspersky.com/15681 Select the Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontencrypt Note the space between KVRT.exe and -dontencryptC:\Users\{your user name}\DESKTOP\KVRT.exe -dontencrypt should now show in the Run box. That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT2020_Data\Reports and look similar to this report_20210123_113021.klr Right-click direct onto that report, select > open with > Notepad. Save that file and attach it to your reply. To start the scan select OK in the "Run" box. A EULA window will open, tick all confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed... Thank you Link to post Share on other sites More sharing options...
Positron Posted September 23, 2022 Author ID:1534994 Share Posted September 23, 2022 Here is the report you requested. Kaspersky found no threats. cheers pos report_2022.09.22_22.46.03.txt Link to post Share on other sites More sharing options...
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