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False positive - MBAM is detecting file from UserBenchmark as malware


juniorelson4
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Thanks for the logs and file. The results on VirusTotal may take some time to update. Both files are currently whitelisted, so if you're still seeing a detection when you run a scan on your desktop, please do the following to clear your hubble cache:

  1. Click on the Malwarebytes icon in the system tray
  2. Select "Quit Malwarebytes"
  3. Navigate to %PROGRAMDATA%\Malwarebytes\MBAMService
  4. Delete the file HubbleCache
  5. Open Malwarebytes
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13 hours ago, cli said:

Thanks for the logs and file. The results on VirusTotal may take some time to update. Both files are currently whitelisted, so if you're still seeing a detection when you run a scan on your desktop, please do the following to clear your hubble cache:

  1. Click on the Malwarebytes icon in the system tray
  2. Select "Quit Malwarebytes"
  3. Navigate to %PROGRAMDATA%\Malwarebytes\MBAMService
  4. Delete the file HubbleCache
  5. Open Malwarebytes

Thanks. The issue was fixed by deleting the file HubbleCache, as you instructed.

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