Jump to content

Windows defender


BS98

Recommended Posts

Hi. 

I picked up some kind of virus on my computer. Windows defender is turned off. I noticed after they posted an ad on my facebook :D I think I deleted the virus (I think). Malwarebytes didn't detect it at all. It was called punkbuster(cod2). I don't know if I completely destroyed it. Windows scanned this:

 


---------------------------------------------------------------------------------------
Microsoft Safety Scanner v1.375, (build 1.375.449.0)
Started On Fri Sep 16 14:27:49 2022

Engine: 1.1.19700.1
Signatures: 1.375.449.0
MpGear: 1.1.16330.1
Run Mode: Interactive Graphical Mode

Full Scan Results:
------------------
Threat Detected: Ransom:BAT/DisableDefender.A!dha and Removed!
  Action: Remove, Result: 0x00000000
    file://C:\Users\boris\AppData\Local\Updates\Windows
        SigSeq: 0x000055E76CE8D10A
Threat Detected: VirTool:Win32/DefenderTamperingRestore and Removed!
  Action: Remove, Result: 0x00000000
    regkeyvalue://hklm\software\policies\microsoft\windows defender\\DisableAntiSpyware
        SigSeq: 0x0000055555C57273

Results Summary:
----------------
Found Ransom:BAT/DisableDefender.A!dha and Removed!
Found VirTool:Win32/DefenderTamperingRestore and Removed!
Successfully Submitted MAPS Report
Successfully Submitted Heartbeat Report
Microsoft Safety Scanner Finished On Fri Sep 16 15:58:39 2022


Return code: 6 (0x6)

---------------------------------------------------------------------------------------
Microsoft Safety Scanner v1.375, (build 1.375.449.0)
Started On Fri Sep 16 16:01:20 2022

Engine: 1.1.19700.1
Signatures: 1.375.449.0
MpGear: 1.1.16330.1
Run Mode: Interactive Graphical Mode
Successfully Submitted Heartbeat Report
Microsoft Safety Scanner Finished On Fri Sep 16 16:01:33 2022


Return code: 0 (0x0)

After that I try to turn on the defender, but unsuccessfully. I was able to add WinDefend in the reg editor. But I can't start the service. I followed the steps from this thread: https://forums.malwarebytes.com/topic/266996-woke-up-to-find-windows-defender-was-deleted/

 

Link to post
Share on other sites

Welcome.

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 
Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

image.png

image.png

image.png

 



STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

Edited by AdvancedSetup
Corrected font issue
Link to post
Share on other sites

  • 2 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.