Jump to content

False Positive section for Business Customers?


Recommended Posts

Is it worthwhile to have a False Positive section for Business Customers? The initial help I get from the "Malwarebytes for Home Support" section tends to be irrelevant because Malwarebytes Home / Premium and Malwarebytes Nebula / OneView are so radically different.

Or should I only open Business Support Tickets instead of posting on this forum?

Link to post
Share on other sites

1 hour ago, AlexLeadingEdge said:

Or should I only open Business Support Tickets instead of posting on this forum?

As long as the detection is an actual file or website, the current sections are fine. Exploits have their own section but, it does not get as much attention and like you said the logs are different plus users like my self are only versed in the consumer version.

Link to post
Share on other sites

  • Root Admin

As @Porthos mentioned. The file, resource, etc are the same. The engine and the coding for the business are different, but the underlying detections is the same. Having even more places to check on the forums actually makes their job more difficult.

Thank you for your suggestion though.

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.