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explorer.exe strange command line


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Whenever task manager is closed, explorer.exe takes over my cpu at about 40% (fan kicks on, temp rises).  I checked remote process explorer and found it's running explorer.exe with this command line

C:\WINDOWS\explorer.exe yxmrrfsjsde0 6E3sjfZq2rJQaxvLPmXgsEwWTFCy3QOzHJaQOQ3/NEUE+I3bbyzjNI/1t5Yu7Sup8Rog9vQ+Ti3UCDf+NiXvhd3YQ2VEwoL2DsYUUjm29tpOtDCok8LlwxkP6h9eCpmL0+k8DrZqrBNYfISW2IvXi1utDC0t3M9xin2uk3s/dZw7AAMwn8yCx265sVLxL6lSb9AhWduReVVk7b2XhQMKdj31UJzOvlrJ55cz9X70Uq/Qnhdq62TnsonYHADA1JaM4ckfz4EAbJViQn9ZsOL1ZUdZqsEjpQAs4BRRAly7Jg5s264pdSlWlQRRqifrQNI7oaOkQh0JLo/5K9fkg/i1btTa1GKcoI05+E90fv0R240jMhz93FZeeF/hYYaca1xTag3azKv+KDuZ8zqQkKqdQTj0kF/DRoXaRdT9neTu0sHIafiawvI7vqu9lp/+tzWwo+Vkb8G7pomh84FHhquZ+/poQ/jpnBkvs+JtedQM3c8=

 

I'm sure I have some sort of virus or trojan but malwarebytes doesn't pick anything up and neither does Norton or ESET

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Hello @cpautler and :welcome::

While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run one or more of its following procedural steps, please carefully follow the instructions within the following:

I'm infected - What do I do now?

Remember, please be certain to attach (not Copy and Paste) the three (3) resulting report files in your next reply to this topic.

Thank you.

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  • Root Admin

Hello  and  :welcome:      @cpautler

 

My screen name is AdvancedSetup and I will assist you with your system issues.
 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow all steps in the provided order and post back all requested logs
  • Please attach all log files to your post, unless otherwise requested
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans have been completed.
  • Temporarily disable Microsoft SmartScreen to download the software below if needed. Make sure to turn it back on once the scans are completed.
  • Searching, detecting, and removing malware isn't instantaneous and there is no guarantee to repair every system.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Do not run online games while the case is ongoing. Do not do any free-wheeling or risky web-surfing.
  • Only run the tools I guide you to use. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Cracked, Hacked, or Pirated programs are not only illegal but also can make a computer a malware victim. Having such programs installed is the easiest way to get infected. It is the leading cause of ransomware encryption. It is at times also a big source of current Trojan infections. If there are any on the system you should uninstall them before we proceed.
  • Please be patient and stick with me until I give you the "all clear". We don't want to waste your time, please don't waste ours.
  • If your system is running Discord, please be sure to Exit it while this case is ongoing.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting. This is a report only.

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

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  • 1 month later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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