confusedandworried Posted July 30, 2022 ID:1526888 Share Posted July 30, 2022 Hi, I recently received this pop up from malwarebytes and am a little confused. I am a novice at these things and need your help. It was a outbound connection from google chrome, and the website listed was just an unknown ip address. Port was 80. What does this mean? Am I hacked? Is this Malware?I am very worried Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 30, 2022 ID:1526906 Share Posted July 30, 2022 Hello I will guide you along on looking for remaining malware. Lets keep these principles as we go along. Malwarebytes' web protection is keeping your pc safe from potential harm. The threat was Stopped. But we need detail reports in order to see what is triggering this. Removing malware can be unpredictable Please don't run any other scans, download, install or uninstall any programs while I'm working with you. Only run the tools I guide you to. Do not run online games while case is on-going. Do not do any free-wheeling web-surfing. The removal of malware isn't instantaneous, please be patient. Cracked or or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure. Please stick with me until I give you the "all clear". If your system is running Discord, please be sure to Exit out of it while this case is on-going. I would like a report set for review. This is a report only. Please download MALWAREBYRES MBST Support Tool Once you start it click Advanced >>> then Gather Logs Have patience till the run has finished. Upload an archive once it is done. Attach the mbst-grab-results.zip from the Desktop. Please attach mbst-grab-results.zip to your reply The IP block actions by Malwarebytes are keeping the machine safe from potential threats. We do need the support zip reports to see more detail ( the screen grabs just do not have full details + those screens give no clue as to what processes are running. Link to post Share on other sites More sharing options...
confusedandworried Posted July 31, 2022 Author ID:1526968 Share Posted July 31, 2022 (edited) Hi, Please find attached the results. Edited July 31, 2022 by AdvancedSetup Logs removed per request Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 31, 2022 Root Admin ID:1526971 Share Posted July 31, 2022 User requested log removal Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 31, 2022 ID:1526990 Share Posted July 31, 2022 @confusedandworried I cannot assist you without the report. Link to post Share on other sites More sharing options...
Maurice Naggar Posted August 3, 2022 ID:1527466 Share Posted August 3, 2022 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
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