sten2 Posted July 28, 2022 ID:1526656 Share Posted July 28, 2022 I experience exactly the same thing as the topic starter. Maybe this will be solved in the next version update? Link to post Share on other sites More sharing options...
Porthos Posted July 28, 2022 ID:1526657 Share Posted July 28, 2022 6 minutes ago, sten2 said: I experience exactly the same thing as the topic starter. Maybe this will be solved in the next version update? It is not the program that is the issue, it is the server network distributing the updates. Link to post Share on other sites More sharing options...
sten2 Posted July 28, 2022 Author ID:1526660 Share Posted July 28, 2022 7 minutes ago, Porthos said: It is not the program that is the issue, it is the server network distributing the updates. Ok.Then i will go for manually updates. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 28, 2022 Root Admin ID:1526665 Share Posted July 28, 2022 Please get me logs and I can see if you're getting most updates or not. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply Thank you Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 28, 2022 Root Admin ID:1526712 Share Posted July 28, 2022 We'd also like to see an updated log file for this. Please find and upload the following file C:\ProgramData\Malwarebytes\MBAMService\LOGS\mbupdatr.log You may need to enable Show Hidden Folders to see that location. Open File Explorer from the taskbar. Select View > Options > Change folder and search options. Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 29, 2022 Root Admin ID:1535810 Share Posted September 29, 2022 Locking topic. No reply Link to post Share on other sites More sharing options...
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