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20 minutes ago, fspriggs said:

What do these events in the screenshot mean?

Could you post an actual log instead of the screeshot please.

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

image.png

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

image.png

 

If you click on the View option you should get something similar to the following with other options available.

 

image.png

 

 

 

Thank you

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Thank you.  I posted both logs below. 

 

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 7/12/22
Protection Event Time: 3:41 PM
Log File: a22d6de5-021a-11ed-9319-a0510beaf0fa.json

-Software Information-
Version: 4.5.10.200
Components Version: 1.0.1709
Update Package Version: 1.0.57144
License: Premium

-System Information-
OS: Windows 10 (Build 19044.1766)
CPU: x64
File System: NTFS
User: System

-Exploit Details-
File: 0
(No malicious items detected)

Exploit: 1
Malware.Exploit.Agent.Generic, C:\WINDOWS\sysnative\cmd.exe C:\WINDOWS\sysnative\cmd.exe \c C:\WINDOWS\System32\REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography \v MachineGuid, Blocked, 0, 392684, 0.0.0, , 

-Exploit Data-
Affected Application: cmd
Protection Layer: Application Behavior Protection
Protection Technique: Exploit payload process blocked
File Name: C:\WINDOWS\sysnative\cmd.exe C:\WINDOWS\sysnative\cmd.exe \c C:\WINDOWS\System32\REG QUERY HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography \v MachineGuid
URL: 

(end)

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 7/12/22
Protection Event Time: 3:41 PM
Log File: a2374364-021a-11ed-878c-a0510beaf0fa.json

-Software Information-
Version: 4.5.10.200
Components Version: 1.0.1709
Update Package Version: 1.0.57144
License: Premium

-System Information-
OS: Windows 10 (Build 19044.1766)
CPU: x64
File System: NTFS
User: System

-Exploit Details-
File: 1
Malware.Exploit.Agent.Generic, C:\WINDOWS\sysnative\cmd.exe, Quarantined, 0, 392684, 0.0.0, , 

Exploit: 0
(No malicious items detected)


(end)

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  • Root Admin

Hello @fspriggs

Please run the following

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 
Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

image.png

image.png

image.png

 



STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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