Solution Sychooliv Posted July 11, 2022 Solution ID:1524361 Share Posted July 11, 2022 I reinstalled my windows 10 and tried to install malwarebytes, but every time I try to activate it I get the message "installation_token Not Found", I've already disabled the license usage from the my last system software and tried running the support tool, got no sucess with it though. mbst-grab-results.zip Link to post Share on other sites More sharing options...
Sychooliv Posted July 11, 2022 Author ID:1524366 Share Posted July 11, 2022 I posted the topic in the wrong place, sorry, I'll create another one in the right section Link to post Share on other sites More sharing options...
Porthos Posted July 11, 2022 ID:1524372 Share Posted July 11, 2022 9 minutes ago, Sychooliv said: I posted the topic in the wrong place, sorry, I'll create another one in the right section Not exactly, Most likely would have been moved here to fix the issue. I removed your other post. Just stick with this one. Link to post Share on other sites More sharing options...
Porthos Posted July 11, 2022 ID:1524373 Share Posted July 11, 2022 Please consider changing your default DNS Server settings. Please choose one provider only DNS is what lets users connect to websites using domain names instead of IP addresses Google Public DNS: IPv4 8.8.8.8 and 8.8.4.4 IPv6 2001:4860:4860::8888 and 2001:4860:4860::8844 Cloudflare: IPv4 1.1.1.1 and 1.0.0.1 IPv6 2606:4700:4700::1111 and 2606:4700:4700::1001 OpenDNS: IPv4 208.67.222.222 and 208.67.220.220 IPv6 2620:119:35::35 and 2620:119:53::53 DNSWATCH: IPv4 84.200.69.80 and 84.200.70.40 IPv6 2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b The Ultimate Guide to Changing Your DNS Serverhttps://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/ Here is a YouTube video on Changing DNS settings if needed Link to post Share on other sites More sharing options...
Sychooliv Posted July 11, 2022 Author ID:1524374 Share Posted July 11, 2022 Ok, i'll send the logs again then. Ty mbst-grab-results.zip Link to post Share on other sites More sharing options...
Porthos Posted July 11, 2022 ID:1524376 Share Posted July 11, 2022 2 minutes ago, Sychooliv said: Ok, i'll send the logs again then. Ty The logs were already in your first post in this topic. Link to post Share on other sites More sharing options...
Sychooliv Posted July 11, 2022 Author ID:1524381 Share Posted July 11, 2022 8 minutes ago, Porthos said: Please consider changing your default DNS Server settings. Please choose one provider only DNS is what lets users connect to websites using domain names instead of IP addresses Google Public DNS: IPv4 8.8.8.8 and 8.8.4.4 IPv6 2001:4860:4860::8888 and 2001:4860:4860::8844 Cloudflare: IPv4 1.1.1.1 and 1.0.0.1 IPv6 2606:4700:4700::1111 and 2606:4700:4700::1001 OpenDNS: IPv4 208.67.222.222 and 208.67.220.220 IPv6 2620:119:35::35 and 2620:119:53::53 DNSWATCH: IPv4 84.200.69.80 and 84.200.70.40 IPv6 2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b The Ultimate Guide to Changing Your DNS Serverhttps://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/ Here is a YouTube video on Changing DNS settings if needed It didn't work =\ Link to post Share on other sites More sharing options...
Porthos Posted July 11, 2022 ID:1524382 Share Posted July 11, 2022 Just now, Sychooliv said: It didn't work =\ Please try the following. Open an Elevated Admin command prompt and copy / paste the following and press the Enter key. You should get a success message. reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v "DisabledComponents" /t REG_DWORD /d 32 /f Then restart the computer and try activating the program again. This will set the IP preference to use IPV4 instead of IPV6 as recommended by Microsoft without actually disabling IPV6 Link to post Share on other sites More sharing options...
Sychooliv Posted July 11, 2022 Author ID:1524383 Share Posted July 11, 2022 Got this message now, it translates to :"Something went wrong. One or more itens in the actual update were not concluded correctly. Verify your internet conection and try again. If you need help, vist our site for support" Link to post Share on other sites More sharing options...
Porthos Posted July 11, 2022 ID:1524390 Share Posted July 11, 2022 29 minutes ago, Sychooliv said: Got this message now, it translates to :"Something went wrong. One or more itens in the actual update were not concluded correctly. Verify your internet conection and try again. If you need help, vist our site for support" it sounds like this is also affected by the other issue causing update failures not the program itself. Many are waiting for a fix. Link to post Share on other sites More sharing options...
Sychooliv Posted July 11, 2022 Author ID:1524396 Share Posted July 11, 2022 29 minutes ago, Porthos said: it sounds like this is also affected by the other issue causing update failures not the program itself. Many are waiting for a fix. So, atm, there's no way to fixing it? Link to post Share on other sites More sharing options...
Sychooliv Posted July 11, 2022 Author ID:1524413 Share Posted July 11, 2022 Great, I clicked to activate it again and it got activated, but then I restarted my computer and now it only gives me blue screen. After I activated it, it wouldn't show me malwarebytes screen so I restarted my computer and now I'm stuck trying to fix it, dang Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 11, 2022 Root Admin ID:1524416 Share Posted July 11, 2022 The computer is infected with KMS IFEO\osppsvc.exe: [VerifierDlls] SppExtComObjHook.dll IFEO\SppExtComObj.exe: [VerifierDlls] SppExtComObjHook.dll Windows Update has been faulting as well Application errors: ================== Error: (07/11/2022 02:31:19 PM) (Source: Application Error) (EventID: 1000) (User: ) Description: Nome do aplicativo com falha: wuauclt.exe, versão: 10.0.19041.1682, carimbo de data/hora: 0x17884906 Nome do módulo com falha: KERNELBASE.dll, versão: 10.0.19041.1741, carimbo de data/hora: 0xe9b4a91b Código de exceção: 0xc0000409 Deslocamento da falha: 0x000000000010fa32 ID do processo com falha: 0x26bc Hora de início do aplicativo com falha: 0x01d8954bf4b5b05e Caminho do aplicativo com falha: C:\Windows\system32\wuauclt.exe Caminho do módulo com falha: C:\Windows\System32\KERNELBASE.dll ID do Relatório: 437a4e62-a3b4-4925-9740-35f4ec8e08a1 Nome completo do pacote com falha: ID do aplicativo relativo ao pacote com falha: Please try to do a System Restore Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 3, 2022 Root Admin ID:1527380 Share Posted August 3, 2022 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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