website blocked inappropriately

[elliottq9]

please check this URL

https://learn.widex.pro/learn/course/

It is for a device I own and I have reason to believe it is ok.

please advise

[Porthos]

1 hour ago, elliottq9 said:

please check this URL

Do you have a screenshot of the block.

[gonzo]

The secure URL you have referred to is either incorrect or does not have a valid certificate to allow that communication to occur.  Additionally, attempts to go to widex.pro redirect to widexpro.com.  I cannot say authoritatively that is correct behavior, so we need more from you in order to know how to proceed,

[elliottq9]

thank you.  I will let you know more if I learn more.

[gonzo]

Is the block something that you encountered, or something that was reported to you by someone else?

[elliottq9]

it is something I encounter when I click a URL in a Widex app of theirs that I use on my PC to adjust an electronic device.  The link is supposed to take me to a widex site to teach me more about the app.  I am trying to report it to widex too.

[gonzo]

Perhaps the block is of an indirect nature.  When you get blocked, click on the Browser Guard icon and see if anything shows up with a red spider,  If so, that is something being blocked because it is supposedly malicious.  You can also go into Browser Guard's Support tab, download Browser Guard Debug Log and attach it to your reply here.  Maybe that will yield some usable information.

[elliottq9]

thanx Gonzo.  I had sent in info a couple of weeks ago and they determined it was an inappropriate block and fixed it.