LFChan Posted June 30, 2022 ID:1522765 Share Posted June 30, 2022 Hello, Our customers encountered the problem of interception when installing the software.Please add our company's digital signature to your whitelist so that we don't have to separate each version of each softwareOur website: https://www.wondershare.com/And the file contains our digital signature. Thanks! Wondershare Filmora 11.zip Link to post Share on other sites More sharing options...
Staff screen317 Posted June 30, 2022 Staff ID:1522778 Share Posted June 30, 2022 Hello and thank you for bringing this to our attention. We are making some changes on our backend to prevent future detections of your software. This should be reflected within the next few hours. Please let us know if there are any subsequent recurrent detections. All very best, Link to post Share on other sites More sharing options...
LFChan Posted July 5, 2022 Author ID:1523417 Share Posted July 5, 2022 Hello, Has my digital signature been added to the white list of Malwarebytes? Thanks! Link to post Share on other sites More sharing options...
LFChan Posted July 25, 2022 Author ID:1526185 Share Posted July 25, 2022 Hello， Since I still did not receive your feedback, is there any update ? Looking forward your early reply! Thanks&Regards! Link to post Share on other sites More sharing options...
Staff thisisu Posted July 27, 2022 Staff ID:1526412 Share Posted July 27, 2022 On 7/25/2022 at 2:51 AM, LFChan said: Hello， Since I still did not receive your feedback, is there any update ? Looking forward your early reply! Thanks&Regards! Hi, Sorry for the delay. Whitelisting digital signatures is not something we typically do. Link to post Share on other sites More sharing options...
Staff shadowwar Posted July 27, 2022 Staff ID:1526452 Share Posted July 27, 2022 I have investigated and whitelisted the signature. 1 Link to post Share on other sites More sharing options...
LFChan Posted July 27, 2022 Author ID:1526462 Share Posted July 27, 2022 43 minutes ago, shadowwar said: 我已经调查了签名并将其列入白名单。 Thanks! Link to post Share on other sites More sharing options...
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