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Website blocked due to Riskware


Tom_C
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I am the owner of the website: rtconfidence.com
This week we started getting this message "Website blocked due to Riskware" with people when they visited the home page listed above, if they had MalwareBytes installed as their endpoint projection.

I did not make any manual website updates for a couple of weeks. However, Elementor did make an auto update to one of more of our plug-ins from them. I have all my wordpress plug-ins updated. Web.com hosts our site and their tech support checked out the issue and said that they did all they could and we need to talk to you.

What is the root cause of the problem, and who needs to fix it?

 

image.png.8394f1e436aa6c36dc7430c93cf34900.png

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14 minutes ago, Tom_C said:

I am the owner of the website: rtconfidence.com
This week we started getting this message "Website blocked due to Riskware" with people when they visited the home page listed above, if they had MalwareBytes installed as their endpoint projection.

I did not make any manual website updates for a couple of weeks. However, Elementor did make an auto update to one of more of our plug-ins from them. I have all my wordpress plug-ins updated. Web.com hosts our site and their tech support checked out the issue and said that they did all they could and we need to talk to you.

What is the root cause of the problem, and who needs to fix it?

 

image.png.8394f1e436aa6c36dc7430c93cf34900.png

Hello- The block is on an abused host in wcomhost[.]com not on your site, you'll need to add the site to exclusions, we will keep the block on the abused host until such time they can regain control of their service, there are hundreds of entries in our DB.

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