Can't open Malwarebytes because of a virus

[Sandor]

Good run, thank you.

Lets have another one run to double-check.

I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer.

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. 

The download links & the how-to-run-the tool are at this link at Microsoft 

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Look on the Scan Options & select the FULL scan.

Then start the scan. Have lots of patience. It may take several hours.

• Once you see it has started, take a long long break;  walk away.  Do not pay credence if you see some intermediate early flash messages on the screen display.  The only things that count are the End result at the end of the run.
• The scan will take several hours.  Leave it alone. It will remove any other remaining threats as it goes along.  Take a very long break, do your normal personal errands .....just do not use the computer during this scan.

This is likely to run for many hours as previously mentioned  ( depending on the number of files on your machine & the speed of the hardware.)

The log is named MSERT.log  and the log will be at C:\Windows\debug\msert.log

Please attach that log with your next reply.

[aki]

Okay, thank you so much for the help. I'll reply with the log after it's finished

[aki]

msert.log Here is the log.

[Sandor]

Great, good run!

Quote

Results Summary:
----------------
Found VirTool:Win32/DefenderTamperingRestore and Removed!

Final steps:

1. Rename file FRST64.exe => to uninstall.exe and run. It will uninstall itself and reboot PC.
Other tools and folders we use in this cure you can simply delete.

2. 

• Download SecurityCheck by glax24 from here  https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
• and save the tool on the desktop.
• If Windows's  SmartScreen block that with a message-window, then
• Click on the MORE INFO spot and over-ride that and allow it to proceed.

                               This tool is safe.   Smartscreen is overly sensitive.

Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.
You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

[aki]

SecurityCheck.txt

[Sandor]

Please uninstall, update, or otherwise address the following as appropriate for your computer.

------------------------------ [ ArchAndFM ] ------------------------------
WinRAR 6.01 (64-bit) v.6.01.0 Warning! Download Update
-------------------------- [ IMAndCollaborate ] ---------------------------
Discord v.1.0.9002 Warning! Download Update
--------------------------------- [ P2P ] ---------------------------------
BitTorrent Web v.1.2.2 Warning! Ad-supported P2P-client.
BitTorrent v.7.10.5 Warning! Ad-supported P2P-client.
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 311 (64-bit) v.8.0.3110.11 Warning! Download Update
Uninstall old version and install new one (jre-8u333-windows-x64.exe).
------------------------------- [ Browser ] -------------------------------
Opera GX Stable 81.0.4196.61 v.81.0.4196.61 Warning! Download Update
---------------------------- [ UnwantedApps ] -----------------------------
Driver Easy 5.7.2 v.5.7.2 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. If this program is not familiar to you it is recommended to uninstall it. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program.
 

[aki]

Okay I updated everything, again thanks for the help :)

[AdvancedSetup]

How is the computer running now? @aki

Are there still any signs of an infection or other issues?

 

[AdvancedSetup]

Glad we could help.

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