Kosi Posted June 21, 2022 ID:1521399 Share Posted June 21, 2022 So the today I was deleting thing from my laptop, when I found this: so looking up google, I found out that this is malware, and particular one to remove so I looking for advice on how to remove it FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Kosi Posted June 21, 2022 Author ID:1521401 Share Posted June 21, 2022 adwcleaner cleaner bring up nothing Link to post Share on other sites More sharing options...
Maurice Naggar Posted June 21, 2022 ID:1521404 Share Posted June 21, 2022 Hello @Kosi First, you should be able to uninstall that program ( if that is your goal) right there while in Programs and Features module of Control Panel. To scan for potential malware: Malwarebytes for Windows can detect and remove most malware with no further actions required for free. Since it does not appear that this machine has it, go and install Malwarebytes for Windows. See https://support.malwarebytes.com/hc/en-us/articles/360038479134-Download-and-install-Malwarebytes-for-Windows After the setup has completed, run a Threat Scan, open Malwarebytes for Windows and click the blue Scan button. Then, locate the Scan run report; export out a copy; & then attach in with your reply. See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4 Link to post Share on other sites More sharing options...
Kosi Posted June 21, 2022 Author ID:1521408 Share Posted June 21, 2022 here what u got from Malwarebytes log.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted June 21, 2022 ID:1521463 Share Posted June 21, 2022 Did you notice the lines with Quote No Action By User on the Malwarebytes report? We need you to do a new scan & be extra super-sure to TICK all detected items for Quarantine. There are P U P, & adwares, & a "hacktool" that need to be removed to Quarantine. Start a new Scan with Malwarebytes. When the scan phase is done, be real sure you Review and have all detected lines items check-marked on each line on the left. That too is very critical. >>>>>> 👉 You can actually click the topmost left check-box on the very top line to get ALL lines ticked ( all selected). <<<< 💢 Please double verify you have that TOP check-box tick marked. and that then, all lines have a tick-mark Then click on Quarantine button. Then, locate the Scan run report; export out a copy; & then attach in with your reply.See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4 Link to post Share on other sites More sharing options...
Kosi Posted June 22, 2022 Author ID:1521574 Share Posted June 22, 2022 ok I think it done. I uninstalled and the scan have found nothing Link to post Share on other sites More sharing options...
Maurice Naggar Posted June 22, 2022 ID:1521581 Share Posted June 22, 2022 I would appreciate having the scan log from Malwarebytes. locate the Scan run report; export out a copy; & then attach in with your reply.See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 27, 2022 Root Admin ID:1522312 Share Posted June 27, 2022 Good day, @Kosi Are you still with us? Can you please post the requested information Thanks Link to post Share on other sites More sharing options...
Kosi Posted June 28, 2022 Author ID:1522542 Share Posted June 28, 2022 Ah sorry, something crop up that took my attention for a while, anyway here the the latest scan log, it clean txt.txt Link to post Share on other sites More sharing options...
Solution Maurice Naggar Posted June 28, 2022 Solution ID:1522562 Share Posted June 28, 2022 It is a good thing to see the report from Malwarebytes indicating no malware. If you wish to Uninstall Great Discover you ought to be able to use Control Panel of Windows to do so. 1. Press & hold the Windows key on keyboard & then tap the R key to open the Run box-window. 2. Typeappwiz.cpl and tap Enter. The Programs and Features window will appear. Locate on the list "Great Discover". Do a right-click on it. Then choose Uninstall. Let it proceed. Exit Programs and Features, when done. Now do a Windows Restart. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 1, 2022 Root Admin ID:1523006 Share Posted July 1, 2022 Are you still with us @Kosi Link to post Share on other sites More sharing options...
Kosi Posted July 12, 2022 Author ID:1524530 Share Posted July 12, 2022 Very very sorry for this late response, thing happen and I kind of forgot about this issue, anyway yea it done, I don’t see it on the computers, and all the scan is clean Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 12, 2022 ID:1524532 Share Posted July 12, 2022 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Recommended Posts