"Website Blocked Due to Trojan" notification every minute but No Malware

[ay000]

Hi, 

I receive a "Website Blocked Due to Trojan" notification every minute (see log pasted below and attached mbst-grab-results that I ran this morning). However, I've not received any virus or malware detections when scanning with MalwareBytes, Adware, Mbar, Microsoft Safety Scanner, or Windows Defender. I've also tried limiting my startup apps and rebooting. However, I still get the notification every minute. Can you please help advise how I can stop these outbound attempts? Thank you 

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/16/22
Scan Time: 11:33 AM
Log File: cb294a1a-eda2-11ec-a829-7085c2fb5c36.json

-Software Information-
Version: 4.5.9.198
Components Version: 1.0.1689
Update Package Version: 1.0.56192
License: Premium

-System Information-
OS: Windows 10 (Build 19044.1766)
CPU: x64
File System: NTFS
User: DESKTOP-A5QDP9D\arthu

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 428121
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 9 min, 32 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Disabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)

(end)

mbst-grab-results.zip

Edited June 16, 2022 by AdvancedSetup
Corrected font issue

[AdvancedSetup]

Please uninstall the following

Java(TM) SE Development Kit 14.0.1

 

Your DNS Servers: 192.168.0.1

Please consider changing your default DNS Server settings. Please choose one provider only

DNS is what lets users connect to websites using domain names instead of IP addresses

• Google Public DNS: IPv4   8.8.8.8 and 8.8.4.4   IPv6   2001:4860:4860::8888 and 2001:4860:4860::8844
• Cloudflare: IPv4   1.1.1.1 and 1.0.0.1   IPv6   2606:4700:4700::1111 and 2606:4700:4700::1001
• OpenDNS: IPv4   208.67.222.222 and 208.67.220.220  IPv6  2620:119:35::35 and 2620:119:53::53
• DNSWATCH: IPv4   84.200.69.80 and 84.200.70.40   IPv6  2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b

The Ultimate Guide to Changing Your DNS Server
https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

Here is a YouTube video on Changing DNS settings if needed  <-----

 

Give me a moment to review your logs

[ay000]

Hi,

I've uninstalled the Java kit, changed my DNS servers to Cloudflare, and reboot but am still receiving the "blocked due to trojan" notifications. I'll wait for you to finish reviewing my logs. 

Thank you 

[AdvancedSetup]

 

 

CHR Notifications: Default -> hxxps://meet.google.com; hxxps://messages.google.com; hxxps://myvpostpay.verizon.com; hxxps://teams.microsoft.com; hxxps://www.bestbuy.com; hxxps://www.verizon.com

Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled.

https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Turn notifications on or off - Google Chrome

Web Push notifications in Firefox

 

 

Please run the following fix. Once it has been completed, please attach the FIXLOG.txt file.

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran Farbar from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

[ay000]

Hi,

Thanks for your response. Should I disable Malwarebytes while running Farbar Recovery Scan, even if I'm getting the "trojan" notification every minute? 

Thanks again

[AdvancedSetup]

You should not need to disable it. In most cases, it won't be an issue.

 

[ay000]

The fix seemed to have worked. It's been 60 minutes so far without the notification. Thank you! 

[AdvancedSetup]

Please post back the FIXLOG.txt file.

 

[ay000]

Here you go. Thanks again 

Fixlog.txt

[AdvancedSetup]

Thank you. That looks to have run well and fixed many things.

Can you please restart the computer, then temporarily exit out of Malwarebytes and temporarily disable Windows Defender

https://support.microsoft.com/en-us/windows/turn-off-defender-antivirus-protection-in-windows-security-99e6004f-c54c-8509-773c-a4d776b77960

Then zip up the following folder and attach

C:\FRST\Quarantine

If it's too big to upload let me know.

When done, restart the computer to re-enable Malwarebytes and Windows Defender.

 

[AdvancedSetup]

Good day @ay000

Following up to see if you were able to zip up that Quarantine folder?

 

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks