Constant pop-ups 138.201.194.90

[MBgraham]

As of today, I have started to get numerous pop-ups from Malwarebytes. MWB scan doesn't come up with anything. Same with Windows Security. It's doing it while I am typing here! (using Chrome) How do I get rid of this?  Details attached. THnks for any help.

trojan malwarebytes.txt

[AdvancedSetup]

Hello @MBgraham

 

Please follow the directions from the following topic and let us know if that corrects the issue for you.

 

Thank you

 

[MBgraham]

OK, I followed the instructions. But when I turned sync back on, I immediately received the pop-up again.

This is something that just started out of the blue today. Nothing else changed prior to this. 

[AdvancedSetup]

Did you clean up your other computers and phones that used that same account on Google?

 

[MBgraham]

I went to settings-notifications and removed several sites, Especially MyKiger.com. . This was not mentioned my MWB scan. In any event, haven't seen that trojan popup for about 10 min. Will see how this goes.

[AdvancedSetup]

Let me have you run the following, please @MBgraham

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.
 

Spoiler

 

 

 

 

Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

 

STEP 01

• If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
• If you don't have Malwarebytes installed yet please download it from here and install it.
• Once installed then open Malwarebytes and select Scan and let it run.
• Once the scan is completed make sure you have it quarantine any detections it finds.
• If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
• If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

• Double-click to run the program
• Accept the End User License Agreement.
• Wait until the database is updated.
• Click Scan Now.
• When finished, if items are found please click Quarantine.
• Your PC should reboot now if any items were found.
• After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens, click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
• Please attach the Additions.txt log to your reply as well.
• On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

[MBgraham]

I did check my phone. Chrome is different there. Not sure that sync was even on when I first looked at it. But it is now at point when it asks if you want to sync, so I answered, Yes I'm in. 

A posted, after I eliminated mykiger and a few other unnneded notifications, I haven't seen any popup from MWB. Best to wait ans see for a while.

[AdvancedSetup]

Glad we could help.

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This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

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Thank you