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CG: False Positive Submission (Malware.Heuristic.1003)


CGS

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Hello!
We have checked our software on virustotal and got false positive detections (Malware.Heuristic.1003).
Please check the protected zip file with sample: https://cloud.cgames.app/s/wipLwda7FD6QnNN
Password for the zip file is “infected” (without quotes).
The archive also contains link to virustotal reports.
Thank you!

 

MD5      e5db6d0dedd328c3c76b4e0f94cbd557

SHA-1    2041b533782d196ab974a7cd18d403f7803d6c28

SHA-256    140e395471eb87b43149bc1f971c852675aacf3269bb7349b0723c06afd9d016

vendor_Malwarebytes_2022_06_12.zip

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53 minutes ago, CGS said:

We have checked our software on virustotal and got false positive detections (Malware.Heuristic.1003).

The attached file is not detected by the consumer or commercial versions of Malwarebytes.

The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This will eventually fix itself in Virustotal as well, as Malwarebytes has no control over this. Virus Total is having trouble reaching Malwarebytes cloud.

I suggest yo setup a test system with Malwarebytes installed. The free version would do to test your files before you report.

Edited by Porthos
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