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infected with NetWiredRC


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hello,

Being regularly infected with NetWiredRC, I followed the instructions in the post I'm infected - What do I do now ?

Here are the FRST, Additions, and Malwarebytes Threat Scan logs.

I haven't made any corrections/deletions yet.

I am looking for why and how this NetWiredRC happens ?

Thank you for your help.

 

Edited by Zn1
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Hello :welcome: 

I will guide you along on looking for remaining malware. Lets keep these principles as we go along.

  • Removing malware can be unpredictable
  • Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Only run the tools I guide you to.
  • Do not run online games while case is on-going. Do not do any free-wheeling web-surfing.
  • The removal of malware isn't instantaneous, please be patient.
  • Cracked or or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.
  • Please stick with me until I give you the "all clear".
  • If your system is running Discord, please be sure to Exit out of it while this case is on-going.

Please  set File Explorer to SHOW ALL folders, all files, including Hidden ones.  Use OPTION ONE or TWO of this article
Please use thuis guide https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

NEXT, Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed.

It will not take much time,

First download & save it

https://support.malwarebytes.com/hc/en-us/articles/360038520054-Download-and-install-Malwarebytes-AdwCleaner

Then be sure to close all web browsers.

Then go to where the EXE file is saved. Start Adwcleaner.  Then do a scan with Adwcleaner

https://support.malwarebytes.com/hc/en-us/articles/360038520114-Malwarebytes-AdwCleaner-scan-and-clean

Attach the clean log.

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We are not done. I will have another task for you soon. But are you aware of several instances of Microsoft Defender showing these events ?

Date: 2022-06-10 11:15:19
Description: 
Antivirus Microsoft Defender a détecté un logiciel malveillant ou potentiellement indésirable.
Pour plus d’informations, reportez-vous aux éléments suivants :
https://go.microsoft.com/fwlink/?linkid=37020&name=Behavior:Win32/NetWire.XA!MTB&threatid=2147745644&enterprise=0
Nom : Behavior:Win32/NetWire.XA!MTB
ID : 2147745644
Gravité : Grave
Catégorie : Comportement suspect
Chemin : behavior:_pid:14388:53547682582636; process:_pid:14388,ProcessStart:132993261066597251
Origine de la détection : Inconnu
Type de détection : Concret
Source de détection : Inconnu

Also, do you know why the Hosts file has these line entries ? 

127.0.0.1    activate.adobe.com
127.0.0.1    practivate.adobe.com
127.0.0.1    lmlicenses.wip4.adobe.com
127.0.0.1    lm.licenses.adobe.com
127.0.0.1    na1r.services.adobe.com
127.0.0.1    hlrcv.stage.adobe.com

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Next, some housekeeping: Start Malwarebytes. Click Settings ( gear ) icon. Next, lets make real sure that Malwarebytes does NOT register with Windows Security Center

Click the Security Tab. Scroll down to

"Windows Security Center"

Click the selection to the left  for the line "Always register Malwarebytes in the Windows Security Center".
{ We want that to be set as Off   .... be sure that line's  radio-button selection is all the way to the Left.  thanks. }

This will not affect any real-time protection of the Malwarebytes for Windows    😃.

Close Malwarebytes.

> Next

This custom script is for  ZN1  only / for this machine only.

There is one extremely suspicious scheduled task. 

Be very sure to Save any work-files you have open at this point. Close & Save any open edits, if any. Next, a custom script to do  checks & some  cleanups. 

We will use FRST64  on the Desktop  folder to run a custom script.    The system will be rebooted after the script has run.

This custom script has some specific things, plus some general aspect to help the system overall.  Hoping it will not exceed 60 minutes in execute time.

NOTE-1:  This script will  run a scan using System File Checker to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. .It will also run the Windows tool DISM to check Windows integrity.  It will rebuild the Winsock. 

NOTE-2: This should run scans with MS Defender antivirus and remove outstanding action items, if any.

  •  
  • Please be sure to Close any open work files, documents,  any apps you started yourself  before starting this.

 

  • If there are any CD / DVD / or USB-flash-thumb or USB-storage drives attached,  please disconnect any of those.
  • Please save the (attached file named) FIXLIST.txt   to the   Desktop   folder

Fixlist.txt          <<< - - - - -

Then, Start the Windows Explorer and then, go  to the Desktop   folder.


RIGHT click on FRST64  and select RUN as Administrator and allow it to proceed.  Reply YES when prompted to allow to run.
  to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
IF Windows prompts you about running this, select YES to allow it to proceed.

  • IF you get a block message from Windows about this tool......

               click line More info information on that screen
               and click button Run anyway on next screen.

  • on the FRST window:

Click the Fix button just once, and wait.

frst-fix.jpg.f6a25291b39a03d418acc9a3b7136900.jpg

 

PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. 
When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity.

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1 hour ago, Maurice Naggar said:

We are not done. I will have another task for you soon. But are you aware of several instances of Microsoft Defender showing these events ?

I understand, but the detection is carried out by Malwaresbytes and not by Microsoft Defender. Afterwards, my level to talk about viruses and antiviruses is really beginner.

 

Quote

 

Also, do you know why the Hosts file has these line entries ? 

127.0.0.1    activate.adobe.com
127.0.0.1    practivate.adobe.com
127.0.0.1    lmlicenses.wip4.adobe.com
127.0.0.1    lm.licenses.adobe.com
127.0.0.1    na1r.services.adobe.com
127.0.0.1    hlrcv.stage.adobe.com

 

I've no idea. I will read and respond to the following message afterwards.

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1 hour ago, Maurice Naggar said:

PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. 
When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity.

that was quick, less than 20 minuts, here is the log.

Fixlog.txt

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Thank you. We are not finished. There were or are a significant amount of excluded threat files & excluded paths on Microsoft Defender antivirus that were put there by malicious malware. Later on, we will need to run a second custom fix script. For now, a special scan. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. 

The download links & the how-to-run-the tool are at this link at Microsoft 

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Look on Scan Options & select  CUSTOM scan  & then select the C drive to be scanned.

Then start the scan. Have lots of patience. Once you start the scan & you see it started, then leave it be.  

  • Once you see it has started, take a long long break;  walk away.  Do not pay credence if you see some intermediate early flash messages on screen display.  The only things that count are the End result at the end of the run.
  • Again, any on-screen display about repeat 'infection' is not to be relied on.  Ignore those.
  • We only rely on the end result that is on the log-report-file.

 

This is likely to run for many hours   ( depending on number of files on your machine & the speed of hardware.)

The log is named MSERT.log  

the log will be at  

Windows\debug\msert.log

Please attach that log with your reply. We will do more later.

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2 hours ago, Maurice Naggar said:

Then start the scan. Have lots of patience. Once you start the scan & you see it started, then leave it be.

This is likely to run for many hours   ( depending on number of files on your machine & the speed of hardware.)

The log is named MSERT.log  

the log will be at  

Windows\debug\msert.log

Please attach that log with your reply. We will do more later.

Yes it took several hours ! but here is the log.

msert.log

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By the way, you do not need to click on "quote" spot. I get notified automatically when you make a new reply. 

Alright. We need to do more scanning. This here you can start & once it is under way, you can leave the machine alone & let it run over-night. No need to keep watch once it starts the actual scan run. 

Next, This will be a check with ESET Onlinescanner for viruses, other malware, adwares, & potentially unwanted applications.

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

 

It will start a download of "esetonlinescanner.exe"

  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get it started.

 

  • When presented with the initial ESET options, click on "Computer Scan".
  • Next, when prompted by Windows, allow it to start by clicking Yes
  • When prompted for scan type, Click on Full scan

Look at & tick ( select ) the radio selection "Enable ESET to detect and quarantine potentially unwanted applications" and click on Start scan button.

  • Have patience. The entire process may take an hour or more. There is an initial update download.

There is a progress window display. You may step away from machine &. Let it be.  That is, once it is under way, you should leave it running.  It will run for several hours.

  • At screen "Detections occured and resolved" click on blue button "View detected results"
  • On next screen, at lower left, click on blue "Save scan log"
  • View where file is to be saved. Provide a meaningful name for the "File name:"
  • On last screen, set to Off (left) the option for Periodic scanning
  • Click "save and continue"
  • Please attach the report file so I can review
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Bonjour. The ESET Online scan did some good cleanups. Bravo.
As to the Microsoft Defender, later on you can go into "Protection contre les virus et menaces" (Virus and Threat Protection) and visually review the list of items tagged as "Menaces actuelles" and I believe you can click on "Intervenir" and you can select all tagged items to be removed / deleted or Quarantined.
At this time, we need to do a new special custom cleanup run. There is a big list of exclusions of processes and paths that have to be removed from exceptions for Microsoft Defender antivirus.
First find the file named "Fixlist.txt" on the Desktop and then delete it. I have a new one below here.

This mew custom script is for  ZN1  only / for this machine only.

Be very sure to Save any work-files you have open at this point. Close & Save any open edits, if any. Next, a custom script to do  checks & some  cleanups. 

We will use FRST64  on the Desktop  folder to run a custom script.    The system will be rebooted after the script has run.

  • Please be sure to Close any open work files, documents,  any apps you started yourself  before starting this.
  • Please save the (attached file named) FIXLIST.txt   to the   Desktop   folder

Fixlist.txt          <<< - - - - -

Then, Start the Windows Explorer and then, go  to the Desktop   folder.


RIGHT click on FRST64  and select RUN as Administrator and allow it to proceed.  Reply YES when prompted to allow to run.
  to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
IF Windows prompts you about running this, select YES to allow it to proceed.

  • IF you get a block message from Windows about this tool......

               click line More info information on that screen
               and click button Run anyway on next screen.

  • on the FRST window:

Click the Fix button just once, and wait.

frst-fix.jpg.f6a25291b39a03d418acc9a3b7136900.jpg

 

PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. 
When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity.

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BRAVO. wow.😎 Microsoft Defender antivirus is all good & is up-to-date & all the old exclusions ( of processes & paths) in preference settings are now all gone. MS Defender is in excellent condition. 

Just want to do a visual check in Windows Security to see (visually) that Microsoft Defender is on .  And do a Update run & do a Custom scan on the C drive.

  • From the Windows Start menu, select Settings, then select Update and Security.
  • Next, look at the left-side menu & select Windows Security
  • Next, In Windows Security section: Click on the grey button Open Windows Security
  • Now, click on the shield Virus and threat protection
  • Look to see that Microsoft Defender is shown & available for use.
  • On the next display, look at all the options.  Look down the list and see "Check for Updates" .
  • You should click on that to have the system check for updates for Windows Defender.  Watch & wait for that to complete.
  • Please also note that the Scan options (all) can be displayed by clicking on Scan options.
  • I would like you to select CUSTOM scan from scan options
  • Then select the C drive
  • Then have it scan the whole C drive.
  • I have marked the case as solved because I believe we are very near the end of it. But stick with me. I will assist you on housekeeping & also on tools cleanup later. 😃😎
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well, there was something, I choose to remove it and did a Full scan of C/ just after.

I will redo a full scan with Microsoft Defender Antivirus and Malwaresbytes. On the other hand, I don't really have an answer to my question, how could I have caught these things?

But it seems that now I'm more protected? I always use Microsoft Defender antivirus and Malwaresbytes.

Thanks !

 

Screenshot_2.jpg

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no, unfortunately the original problem is still there. Tis is what i did.

I did a full startup scan, choosing Windows Security option to start scan before Windows starts.

It restarts the computer and it does the scan, and its restarts the computer. Everything seemed good at that time.

Then before starting any software I did a full scan with all options checked with Malwarebytes.

After a minute or two there was still detection. They were detected during the memory scan.

Did I miss something?

Screenshot_3.jpg

log malwarebytes.txt

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I regret to see the Netwire registry items appear again. Know that Malwarebytes is still there to remove them. It is a mystery how they re-appear. We will do more scans.

Also, know there are different issues here. The fact is that this system had had a compromised Microsoft Defender. How it got like that one can only guess. It may have been some download install like a video converter. I noted system is better because the MS Defender is now in much much better condition.

I think what you ran with Defender was the OFFLINE scan option. What I expected you to run was the Custom scan option to scan C drive.

Please do that.

PS. The 2 registry entries for Netwire have no payload, so they can Not do anything.

I am more interested for doing the CUSTOM scan with Defender antivirus.

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39 minutes ago, Maurice Naggar said:

I think what you ran with Defender was the OFFLINE scan option. What I expected you to run was the Custom scan option to scan C drive.

I did the both, first C scan and the second the OFFLINE scan.

I just restarted a full scan of C and other hard drives.

Quote

PS. The 2 registry entries for Netwire have no payload, so they can Not do anything.

ok, but why are they still there?

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  • Root Admin

Pardon the intrusion, can we please get the following logs @Zn1

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

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Bravo. I will definitely review, and I will get back with you. For now 

Please do this special  search.

There is the FRST64.exe  tool on the Desktop folder. We will use that to do a search.

Find & then launch FRST64

 

Type the following ( better yet, use COPY then Paste) into the search box exactly as shown  then press the Search Files button

SearchAll: netwire; hostid

Please wait while the program searches for all entries relating to this , when done a search.txt log will be saved to the desktop. Please attach this log to your next reply.   🙂
 

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Thank you. I am poring over your reports, and I will have a new script-fix for you to run. However, I also notice that this system needs a disc check using the Windows CHKDSK

Use the directions listed in WAY 2 ( thru a command prompt) like on this article-link

https://www.supereasy.com/how-to-run-chkdsk-in-windows-10-3-easy-ways/

You can do this on your own. Hoping it will clear one issue ( granted it is not the root of the main issue).

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