[ RESOLVED ] One or more items in the current update did not complete

[Peadar06]

I am having the same problem, I attach the file as requested as above as well.

mbst-grab-results.zip

[Porthos]

6 hours ago, Peadar06 said:

I attach the file as requested as above as well.

mbst-grab-results.zip

Please restart And gather a new set of logs for review.

[AdvancedSetup]

Also, please let us know what you're doing in order to get this message @Peadar06

 

[Peadar06]

30 minutes ago, Porthos said:

Please restart And gather a new set of logs for review.

I restarted the computer. Here is a new set of the logs.

mbst-grab-results.zip

[Peadar06]

22 minutes ago, AdvancedSetup said:

Also, please let us know what you're doing in order to get this message @Peadar06

 

I am just running the app from my desktop. I am viewing a few websites.

 

[Porthos]

6 minutes ago, Peadar06 said:

I am just running the app from my desktop. I am viewing a few websites.

 

It seems like it is not installed correctly.

Can you please try this:

1. Download the offline installer from : https://downloads.malwarebytes.com/file/mb4_offline

2. Run the installer over what you have.

Also, Do you have the paid version or just use the free?

[Peadar06]

1 minute ago, Porthos said:

It seems like it is not installed correctly.

Can you please try this:

 

1. Download the offline installer from : https://downloads.malwarebytes.com/file/mb4_offline

 

2. Run the installer over what you have.

 

Also, Do you have the paid version or just use the free?

I had the paid version, but that lapsed a few months ago.

[AdvancedSetup]

Go ahead and do the reinstall, then restart the computer and let us know if the same issue happens.

 

[Peadar06]

6 minutes ago, AdvancedSetup said:

Go ahead and do the reinstall, then restart the computer and let us know if the same issue happens.

 

Everything is perfect now. Thanks for all the help.

[AdvancedSetup]

Excellent, glad to hear.

 

Here are some recommendations to help you keep your computer safe

 

1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
   https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

•   Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee
•   Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser
•   Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/

uBlock Origin

• Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm 
• Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak 
• Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

[AdvancedSetup]

Closing this topic as it's been resolved.