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MB client have problems with Microsoft Windows updates


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Since the latest beta updates, I have had problem with Microsoft Windows updates. Every new update there is an error that I don't have the latest update from Microsoft Windows.

I don't know if this is the same as No scanning that comes up each new update. That means that it's normal to do this.

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12 hours ago, AdvancedSetup said:

Do you mean in the Security Advisor inside Malwarebytes?

 

Yes. And I guess this is the same thing like not been scanned the computer for first time after a new installation.

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  • Root Admin

Good day, @unknownguy

The team would like to get a full set of logs, please.

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

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  • 2 weeks later...

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