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Lag caused since updating to 4.5.9


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I host Cod4 and Cod WaW servers with bots. Since the update my servers suffer really bad lag.

I quit out of Malwarebytes and the lag goes away.

I have narrowed it down now to the Ransomware Protection.

If I run it with RP on the lag is back, turn off RP and the lag goes away.

Thanks

MAD_DAD

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

If you are having technical issues with our Windows product, please do the following:

Malwarebytes Support Tool - Advanced Options

This feature is designed for the following reasons:

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Hello and Welcome back

I'm sorry the software isn't working properly but we'll do our best to help.
To begin, please do the following so that we may take a closer look at your installation for troubleshooting:
NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply
Thank you
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  • Root Admin

The computer shows signs of a possible infection or at least some items that require further investigation.

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

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When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

image.png

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STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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I do know that the following files keep getting picked up

iw4x.exe - this is Call of Duty Modern Warfare 2 Mod file

cod4x18_dedrun.exe - Call of Duty 4 Mod file

I have submitted cod4x18_dedrun.exe and other cod4x files for testing as false positive and it came back that it is.

Thats why I have these items in the exclude list.

 

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  • Root Admin

So you're launching this link on purpose and it is setup the way you want, correct?

ShortcutWithArgument: C:\Users\Manic\AppData\Local\Microsoft\Edge\User Data\Default\Web Applications\_crx__hechbebmkpmfjbembhobkhpibccnkdbd\Server Overview   IW4MAdmin.lnk -> C:\Program Files (x86)\Microsoft\Edge\Application\msedge_proxy.exe (Microsoft Corporation) ->  --profile-directory=Default --app-id=hechbebmkpmfjbembhobkhpibccnkdbd --app-url=hxxp://127.0.0.1:1624/ --app-launch-source=4

 

This entire folder should not exist unless perhaps you manually installed an installation of Chromium on your own at some point

C:\Users\Manic\AppData\Local\Chromium

 

Don't really see a need to run this myself, but up to you

HKLM\...\StartupApproved\Run32: => "PowerDVD16Agent"

 

In the Event Logs this shows that it keeps faulting

Application errors:
==================
Error: (06/08/2022 01:26:43 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: CoDWaWmp.exe, version: 1.7.0.0, time stamp: 0x4aea1f42
Faulting module name: CoDWaWmp.exe, version: 1.7.0.0, time stamp: 0x4aea1f42
Exception code: 0xc0000005
Fault offset: 0x002bd5a7
Faulting process ID: 0x2b4
Faulting application start time: 0x01d87b32638319dd
Faulting application path: D:\Activision\Call of Duty - World at War\CoDWaWmp.exe
Faulting module path: D:\Activision\Call of Duty - World at War\CoDWaWmp.exe
Report ID: 8338885d-5fb9-435b-a53f-8b78faa94b3e
Faulting package full name:
Faulting package-relative application ID:

 

 

Not sure what caused it but many services had issues loading today

 

System errors:
=============
Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Razer Game Manager service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Razer Synapse Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Run the configured recovery program.

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SamsungMagicianSVC service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Gservice service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Razer Central Service service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Steam Client Service service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Realtek Audio Universal Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The EasyTuneEngineService service terminated unexpectedly. It has done this 1 time(s).

 

What is this file? It's listed as a Microsoft file in setting string, but does not actually appear to be a Microsoft file. Can you upload it to https://virustotal.com and have them scan it and post back the link?

Task: {582BCDDC-1D54-4EDA-B441-3BD9B8881FCD} - System32\Tasks\Microsoft\Windows\Clip\LicenseImdsIntegration => C:\WINDOWS\system32\fclip.exe [480720 2022-06-08] (Microsoft Windows Publisher -> Microsoft Corporation)

 

What is this for?
Task: {6E4FD285-9725-4E78-A8C6-687AE4651285} - System32\Tasks\Stop Programs => E:\Documents\Stop Programs.bat [147 2022-05-10] () [File not signed]

 

Are you scheduling a shut down on purpose?

Task: {DEBAFE0D-D977-4B3C-BAE1-2AF3DCDDD6F7} - System32\Tasks\Shutdown => C:\Windows\System32\shutdown.exe /s

 

 

Edge Notifications: Default -> hxxps://botsofwar.forumotion.com; hxxps://botwarfare.forumotion.com; hxxps://drive.google.com
CHR Notifications: Default -> hxxps://botsofwar.forumotion.com; hxxps://botwarfare.forumotion.com; hxxps://www.eurocarparts.com

Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled.

https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Turn notifications on or off - Google Chrome

Web Push notifications in Firefox

 

 

 

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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So you're launching this link on purpose and it is setup the way you want, correct?

ShortcutWithArgument: C:\Users\Manic\AppData\Local\Microsoft\Edge\User Data\Default\Web Applications\_crx__hechbebmkpmfjbembhobkhpibccnkdbd\Server Overview   IW4MAdmin.lnk -> C:\Program Files (x86)\Microsoft\Edge\Application\msedge_proxy.exe (Microsoft Corporation) ->  --profile-directory=Default --app-id=hechbebmkpmfjbembhobkhpibccnkdbd --app-url=hxxp://127.0.0.1:1624/ --app-launch-source=4

Yes this is my servers admin program

This entire folder should not exist unless perhaps you manually installed an installation of Chromium on your own at some point

C:\Users\Manic\AppData\Local\Chromium

I think quite a while ago I did install chromium by accident when I was  putting on Google Chrome

Don't really see a need to run this myself, but up to you

HKLM\...\StartupApproved\Run32: => "PowerDVD16Agent"

I do have powerdvd 16 on my PC

In the Event Logs this shows that it keeps faulting

Application errors:
==================
Error: (06/08/2022 01:26:43 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: CoDWaWmp.exe, version: 1.7.0.0, time stamp: 0x4aea1f42
Faulting module name: CoDWaWmp.exe, version: 1.7.0.0, time stamp: 0x4aea1f42
Exception code: 0xc0000005
Fault offset: 0x002bd5a7
Faulting process ID: 0x2b4
Faulting application start time: 0x01d87b32638319dd
Faulting application path: D:\Activision\Call of Duty - World at War\CoDWaWmp.exe
Faulting module path: D:\Activision\Call of Duty - World at War\CoDWaWmp.exe
Report ID: 8338885d-5fb9-435b-a53f-8b78faa94b3e
Faulting package full name:
Faulting package-relative application ID:

 

I do a lot of server scripting and sometimes it is trial and error so it crashes the server

 

 

Not sure what caused it but many services had issues loading today

 

System errors:
=============
Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Razer Game Manager service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Razer Synapse Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Run the configured recovery program.

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SamsungMagicianSVC service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Gservice service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Razer Central Service service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Steam Client Service service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Realtek Audio Universal Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (06/08/2022 09:55:10 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The EasyTuneEngineService service terminated unexpectedly. It has done this 1 time(s).

Not sure what happened here but looks like a shutdown

 

What is this file? It's listed as a Microsoft file in setting string, but does not actually appear to be a Microsoft file. Can you upload it to https://virustotal.com and have them scan it and post back the link?

Task: {582BCDDC-1D54-4EDA-B441-3BD9B8881FCD} - System32\Tasks\Microsoft\Windows\Clip\LicenseImdsIntegration => C:\WINDOWS\system32\fclip.exe [480720 2022-06-08] (Microsoft Windows Publisher -> Microsoft Corporation)

No Idea, not seen it before

What is this for?
Task: {6E4FD285-9725-4E78-A8C6-687AE4651285} - System32\Tasks\Stop Programs => E:\Documents\Stop Programs.bat [147 2022-05-10] () [File not signed]

batch file i created to close my game servers before the shutdown command I use

Are you scheduling a shut down on purpose?

Task: {DEBAFE0D-D977-4B3C-BAE1-2AF3DCDDD6F7} - System32\Tasks\Shutdown => C:\Windows\System32\shutdown.exe /s

Yes. 2:00 am I shut off my computer after shutting down my game servers

 

Edge Notifications: Default -> hxxps://botsofwar.forumotion.com; hxxps://botwarfare.forumotion.com; hxxps://drive.google.com
CHR Notifications: Default -> hxxps://botsofwar.forumotion.com; hxxps://botwarfare.forumotion.com; hxxps://www.eurocarparts.com

Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled.

Not essential, I could disable these

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  • Root Admin

I have PowerDVD too but absolutely zero reason to run their program every time the computer starts and consumes resources. The program works just fine without that entry in the startup commands.

The Fclip appears to be some sort of new metrics input for their Azure Cloud services from Microsoft. Thanks for checking

 

Up to you, but I'd recommend running the clean up script with Farbar. It will clear out all junk and items listed above as well as reset the networking stack back to defaults. It doesn't look like you have too many custom Firewall rules but if so I'd back it before running the fix.

it will also run some system checks to verify all the operating system files are good and none corrupted, etc.

 

 

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On checking the startup tab  in task manager, powerdvd is actually disabled so can't see why it is running unless it is a service.. I will check and disable

 

I will do the other things that you also suggest.

I do have 32gb of ram so running power dvd is no biggy 😁

 

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  • Root Admin

The fix looks like it ran well. It found and fixed some OS issues as well

Windows Resource Protection found corrupt files and successfully repaired them.

 

Please restart the computer one more time. Then test out your game server again and let me know if you're still having issues or not.

Thanks

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A different issue that now occurs which didn't before:

Security Advisor - 

There is a problem with windows update. Click view settings and check for updates.

When I click view settings within security advisor window I get a block message: Malware.Exploit.Agent.Generic, explorer.exe (see attached report)

When I go to Windows Update and click check now it runs fine

 

winup.txt

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