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help me with this cloudnet epicnet virus


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this thing just popped out of nowhere today while i was gone and when my friend told me to restart to see if the Trojan would come back, it did. so he told me to look at this forums https://forums.malwarebytes.com/topic/266061-how-to-remove-cloudnet-epicnet-virus-that-keeps-returning/ and i have followed it until addition.txt and FRST.txt, here are the files. I still don't know what to do for the fixlist.txt that the solution said. Please help ASAP!

 

Addition.txt FRST.txt

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  • Root Admin
  • Solution

Hello @Weynardd and :welcome:

Please go to Control Panel, Programs, Programs and Features and temporarily uninstall the following

  • SMADAV
  • Spotify

 

Then run the following fix. When done, please attach the FIXLOG.txt file to your next reply. I'll check back on you again sometime tomorrow

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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  • Root Admin

That looks pretty good and SFC was able to find a fix some operating system file issues.

Windows Resource Protection found corrupt files and successfully repaired them.

 

It's past 2:30 AM for me so I'm heading out, but please run the following and post back the log and I'll check back on  you again in the morning.

 

 

 

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

  • It will start a download of "esetonlinescanner.exe"
  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get it started. 
  • When presented with the initial ESET options, click on "Computer Scan".
  • Next, when prompted by Windows, allow it to start by clicking Yes 
  • When prompted for scan type, Click on Full scan 
  • Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
  • Have patience.  The entire process may take an hour or more. There is an initial update download.
  • There is a progress window display.
  • You should ignore all prompts to get the ESET antivirus software program.   ( e.g. their standard program).   You do not need to buy or get or install anything else.
  • When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
  • Click The blue “Save scan log” to save the log.
  • If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at the bottom).
  • Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

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Please exit out of Malwarebytes and run the following

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

image.png

image.png

image.png

 

Thank you

 

 

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SecurityCheck by glax24 & Severnyj v.1.4.0.54 [06.12.21]
WebSite: www.safezone.cc
DateLog: 08.06.2022 18:17:12
Path starting: C:\Users\reyna\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: reyna
VersionXML: 9.71s-10.04.2022
___________________________________________________________________________

Windows 11(6.3.22000) (x64) CoreSingleLanguage Release: 21H2 Lang: English(0409)
Installation date OS: 14.01.2022 21:17:23
LicenseStatus: Office 16, Office16OneNoteFreeR_Bypass edition The machine is permanently activated.
LicenseStatus: Office 19, Office19HomeStudent2019R_OEM_Perp edition The machine is permanently activated.
LicenseStatus: Windows(R), CoreSingleLanguage edition The machine is permanently activated.
LicenseStatus: Office 16, Office16O365HomePremR_Grace edition Windows is in Notification mode
Boot Mode: Normal
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [453.4 Gb] Used: [261.8 Gb] Free: [191.6 Gb]
------------------------------- [ Windows ] -------------------------------
User Account Control enabled (Level 3)
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (disabled and up to date)
Malwarebytes (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Defender Firewall (mpssvc) - The service is running
---------------------- [ AntiVirusFirewallInstall ] -----------------------
Malwarebytes version 4.5.9.198 v.4.5.9.198 [+]
-------------------------- [ SecurityUtilities ] --------------------------
WebAdvisor by McAfee v.4.1.1.707
--------------------------- [ OtherUtilities ] ----------------------------
Microsoft Office Home and Student 2019 - en-us v.16.0.15225.20204 [+]
NVIDIA GeForce Experience 3.24.0.135 v.3.24.0.135 Warning! Download Update
Steam v.2.10.91.91
Epic Games Launcher v.1.3.23.0
------------------------------- [ Backup ] --------------------------------
Microsoft OneDrive v.22.099.0508.0001 [+]
------------------------------ [ ArchAndFM ] ------------------------------
WinRAR 6.11 (64-bit) v.6.11.0
-------------------------- [ IMAndCollaborate ] ---------------------------
Discord v.1.0.9004
Microsoft Teams v.1.5.00.11163 [+]
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 331 v.8.0.3310.9 [+]
------------------------------- [ Browser ] -------------------------------
Google Chrome v.102.0.5005.63 [+]
Microsoft Edge v.102.0.1245.33 [+]
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe v.4.0.0.1302
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.2.0.1058
Microsoft Defender Antivirus Service (WinDefend) - The service has stopped
Microsoft Defender Antivirus Network Inspection Service (WdNisSvc) - The service has stopped
----------------------------- [ End of Log ] ------------------------------
 

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Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please attach that file to your next reply. (not compulsory)

 

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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