sww Posted June 4, 2022 ID:1518623 Share Posted June 4, 2022 I noticed a process called 'Advanced Windows Manager' when I looked at my task manager. So I scanned with Malwarebytes and quarantined all the detection. Could someone please verify if there are leftovers? I used FRST and attached the files. Thank you so much for your help. Should I delete these items from my Task Scheduler as well? mb-scan.txt Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Solution MKDB Posted June 4, 2022 Solution ID:1518628 Share Posted June 4, 2022 (edited) Hello @sww and My name is MKDB and I will assist you. Some ground rules: Please follow the steps in the given order and post back the logs. Please attach all logs into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed. Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed. Searching, detecting and removing malware isn't instantaneous and there is no guarantee to remove and repair every system. Please be patient and stick with me until I give you the "all clear". Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure. As English is not my native language, please do not use slang or idoms. It may be hard for me to understand. We are going to remove those tasks with FRST first and do a check with AdwCleaner. Step 1 Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\Skyw\Downloads\ ). Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST again. Press the Fix button only once and wait. Please be patient. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. Step 2 Please download AdwCleaner and save it to your desktop. Double-click to run it. Accept the End User License Agreement. Click Scan Now. When finished, if items are found please click Next / Quarantine. Maybe your PC will be rebooted, AdwCleaner will be opened automatically. Click View Log File. AdwCleaner will open one log (AdwCleaner[Cxx].txt). Please paste the log to your next reply. fixlist.txt Edited June 4, 2022 by MKDB Link to post Share on other sites More sharing options...
sww Posted June 4, 2022 Author ID:1518633 Share Posted June 4, 2022 Hello, I failed to mention that the issues have been fixed. Thank you for your assistance and to Malwarebytes. 🙂 Link to post Share on other sites More sharing options...
MKDB Posted June 4, 2022 ID:1518635 Share Posted June 4, 2022 Thank you for your cooperation, we're done. @sww Final Step Right-Click on FRST64 and choose Rename. Rename FRST64 into Uninstall. Run Uninstall. FRST and it’s files/folders will be deleted. If the tool needs a restart, please make sure you let the system restarts normally. A few final recommendations: Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Further reading if you like to keep up on the malware threat scene: https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. Link to post Share on other sites More sharing options...
MKDB Posted June 4, 2022 ID:1518659 Share Posted June 4, 2022 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you. Link to post Share on other sites More sharing options...
Recommended Posts