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Sometimes (but not every time) when I'd perform a Google search in Edge and click on a link, I'd be redirected to another site like Amazon or Walmart. I ran a Malwarebytes Premium scan, but it found nothing. So, I downloaded and ran Farbar, as mentioned in the instructions on what to post in this forum. Despite that, I started Googling to test things, and I'm not getting the redirect anymore, which is weird. How could it be gone if Malwarebytes never detected it?
How can I be sure it's really gone?
Is this something I could accidentally pass on to coworkers by sharing files in Google Drive?

Here is the Farbar log (it's the second time I ran the scan since the first time, I accidentally ran it from the Downloads folder) and I've attached the additional one to this post: 

 

 

Addition.txt

Edited by AdvancedSetup
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  • Root Admin

Hello @CloverKitsune

Please uninstall the following software

Bonjour

 

Then run the following scans.

NOTE: Please attach logs unless requested otherwise.

 

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 
Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

image.png

image.png

image.png

 



STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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Here are the logs. When I uninstalled Bonjour, I got the message "

Could not delete key \SOFTWARE\Apple Inc.\Bonjour. Verify

that you have sufficient access to that key, or contact your

support personnel.

". However, it was gone from the list of programs I could uninstall.

MalwarebytesResults.txt Addition.txt AdwCleaner[S00].txt FRST.txt

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I don't know if this helps, but one of my Google searches just got hijacked. I looked at my history and the next links to come up were: 

 

https://mynewsearch.net/clk.html?url=https%3A%2F%2Fhunuj.com%2Fgt%3Frdto%3Dhttps%3A%2F%2Fr.search.yahoo.com%2Fcbclk%2FdWU9RjlEMDQyRUY4RkNDNDQ2RiZ1dD0xNjU0MzcxOTE5MTI3JnVvPTc3NDQ2OTY0ODgyNTkwJmx0PTImcz0yJmVzPTlUSFBlcFlHUFM4Y2k3YkZ2MGdoa1FyZU1TblE2bXJzTG1RWnVjZXZPZG43ckEtLQ--%2FRV%3D2%2FRE%3D1654400719%2FRO%3D10%2FRU%3Dhttps%253a%252f%252fwww.bing.com%252faclick%253fld%253de8vRycHtGwvlS4SLMMAy2REDVUCUyOMRSpWdGu-EYViQGlK4VMsU7JNdaFuLnGcK_pixfU7DHu80yc9RBxQD6K7fMBpcuVgbbSaDFQkOiIPJcAeYeEr31fhofvm3CwaXMMLa4y_e5DinP07EnoXA3pkHKtdDIPvtSe4K2ABGsgVUd8B-9U%2526u%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%2526rlid%253d893ded8418161d021a988f1fae593ae7%2FRK%3D2%2FRS%3DlRLMNMSvq7DImcKii4UJt32T4fg-%26pxls%3Dhttps%3A%2F%2Fpxlsrc.com%2Fpx.gif%3Fgao%3Dd_serp_bid_click%26a%3Dxlp_cptgyxzlkqxzx1uxu9jlnprtv175pm8iofmm13579bd5iqyzdfhjlnpg66v_00_00_--x1-optionalParam1--%26x1%3DoptionalParam1%26ob_click_id%3D462281496041%26q%3Dmetal%2520detecting%26oiu%3D((oiu))%26tpl%3D((tpl))%26tplv%3D((tplv))%26demand_sdk_ver%3D2.36.13%26rty%3D51C65A542FB0%26server%3Dhotspots-sdk-api_2.36.13%26original_url%3Dhttps%253A%252F%252Fmynewsearch.net%252Fsearch%252F%253Fq%253Dmetal%252520detecting%26hsab%3D((hsab))%26hsag%3D((hsag))%26gr3%3D((gr3))%26dmk%3D((dmk))%26network%3Dhs%26source_tag%3Dhidden%26gve%3D1%26usa%3D((user_action))%26urlp%3Dq_index%3D1&q=metal detecting

 

Then it pulled up an Ebay search at:

 https://www.ebay.com/sch/i.html?_nkw=metal detector&norover=1&mkevt=1&mkrid=711-34002-13078-0&mkcid=2&keyword=metal detector&crlp=_1-1300-0-1-5&MT_ID=&geo_id=&rlsatarget=kwd-77446982945745:loc-190&adpos=&device=c&mktype=&loc=51741&poi=4100&abcId=&cmpgn=329851882&sitelnk=&adgroupid=1239149756245021&network=s&matchtype=p&msclkid=893ded8418161d021a988f1fae593ae7

 

Edited by AdvancedSetup
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  • Root Admin

No problem, we're not done yet. It can take a few days to clean the computer depending on what is wrong with it.

 

Your DNS Servers: 75.75.75.75 - 75.75.76.76

Please consider changing your default DNS Server settings. Please choose one provider only

DNS is what lets users connect to websites using domain names instead of IP addresses

  • Google Public DNS: IPv4   8.8.8.8 and 8.8.4.4   IPv6   2001:4860:4860::8888 and 2001:4860:4860::8844
  • Cloudflare: IPv4   1.1.1.1 and 1.0.0.1   IPv6   2606:4700:4700::1111 and 2606:4700:4700::1001
  • OpenDNS: IPv4   208.67.222.222 and 208.67.220.220  IPv6  2620:119:35::35 and 2620:119:53::53
  • DNSWATCH: IPv4   84.200.69.80 and 84.200.70.40   IPv6  2001:1608:10:25::1c04:b12f and 2001:1608:10:25::9249:d69b

The Ultimate Guide to Changing Your DNS Server
https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

Here is a YouTube video on Changing DNS settings if needed

 

 

Edge Notifications: Default -> hxxps://app.slack.com; hxxps://business.facebook.com; hxxps://mail.google.com;

Are you sure you want this enabled or allowed? Push Notifications on your browser appear to be enabled.

https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

Turn notifications on or off - Google Chrome

Web Push notifications in Firefox

 

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

Edited by AdvancedSetup
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Please backup and save your bookmarks in Microsoft Edge. Then let's do a full Reset for MS Edge.

Click the three dots ... on the top right-side of the browser. Then click the Settings menu

image.png

 

Then click on the Reset Settings

image.png

 

Then click on the Restore settings to their default values

image.png

Restart the computer and see if Microsoft Edge is still redirecting or having unexpected issues.

 

Then look at clearing your data in the Cloud if trouble persists

Reset Microsoft Edge data in the cloud
https://docs.microsoft.com/en-us/deployedge/edge-learnmore-reset-data-in-cloud

 

 

 

 

When you're done cleaning MS Edge browser, then run the following.

 

Microsoft Safety Scanner

Please make sure you Exit out of any other program you might have open so that the sole task is to run the following scan.   
That goes especially for web browsers, make sure all are fully exited out of and messenger programs are exited and closed as well
 

STEP 1

Please set File Explorer to SHOW ALL folders, all files, including hidden ones.  Use OPTION ONE or TWO of this article

https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

STEP 2

I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer.

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. 

The download links & the how-to-run-the tool are at this link at Microsoft 

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Look on the Scan Options & select the FULL scan.

Then start the scan. Have lots of patience. It may take several hours.

  • Once you see it has started, take a long long break;  walk away.  Do not pay credence if you see some intermediate early flash messages on the screen display.  The only things that count are the End result at the end of the run.
  • The scan will take several hours.  Leave it alone. It will remove any other remaining threats as it goes along.  Take a very long break, do your normal personal errands .....just do not use the computer during this scan.

This is likely to run for many hours as previously mentioned  ( depending on the number of files on your machine & the speed of the hardware.)

The log is named MSERT.log  and the log will be at C:\Windows\debug\msert.log

Please attach that log with your next reply.

Thank you

 

Edited by AdvancedSetup
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I stopped the scan since I read that apparently it can get stuck in a loop? https://answers.microsoft.com/en-us/protect/forum/all/microsoft-safety-scanner-still-running-after-21/931d3662-fc47-4753-9289-8df191f5f559 

Attached is a screenshot of the results.

I looked at the log file and it seems I had that TurtleLoader thing last year too. I don't know if that info is useful:

 

Microsoft Safety Scanner v1.355, (build 1.355.414.0)
Started On Fri Dec 17 12:09:11 2021

Engine: 1.1.18800.4
Signatures: 1.355.414.0
MpGear: 1.1.16330.1
Run Mode: Interactive Graphical Mode

Full Scan Results:
------------------
Threat Detected: VirTool:VBS/TurtleLoader.HT!dha and Removed!
  Action: Remove, Result: 0x00000000
    file://C:\Users\alika\AppData\Roaming\reboot.dll
        SigSeq: 0x00001667C2A794D3
Threat Detected: VirTool:VBS/DisableDefender.B!dha and Removed!
  Action: Remove, Result: 0x00000000
    file://C:\Users\alika\AppData\Roaming\tun.dll
        SigSeq: 0x0000166744F8C3DD

Results Summary:
----------------
Found VirTool:VBS/TurtleLoader.HT!dha and Removed!
Found VirTool:VBS/DisableDefender.B!dha and Removed!
Successfully Submitted MAPS Report
Successfully Submitted Heartbeat Report
Microsoft Safety Scanner Finished On Fri Dec 17 16:04:04 2021


Return code: 6 (0x6)

---------------------------------------------------------------------------------------
Microsoft Safety Scanner v1.367, (build 1.367.1569.0)
Started On Tue Jun 14 22:33:41 2022

Engine: 1.1.19200.7
Signatures: 1.367.1569.0
MpGear: 1.1.16330.1
Run Mode: Interactive Graphical Mode
 


image.thumb.png.5e2cdf7681ba339232e4d0563369dabb.png

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  • Root Admin

Sometimes it can take a long time to run a scan if you have a lot of data, have a rootkit, or have older or slower hardware.

Let me have you run this scanner then. Make sure you have a lot of available free time to run it too.

 

 

Let me have you run a different scanner to double-check.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

  • It will start a download of "esetonlinescanner.exe"
  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get it started. 
  • When presented with the initial ESET options, click on "Computer Scan".
  • Next, when prompted by Windows, allow it to start by clicking Yes 
  • When prompted for scan type, Click on Full scan 
  • Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
  • Have patience.  The entire process may take an hour or more. There is an initial update download.
  • There is a progress window display.
  • You should ignore all prompts to get the ESET antivirus software program.   ( e.g. their standard program).   You do not need to buy or get or install anything else.
  • When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
  • Click The blue “Save scan log” to save the log.
  • If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at the bottom).
  • Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

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Excellent, glad to hear, that's good news.

 

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please attach that file to your next reply. (not compulsory)

 

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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