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I need serious help. Trojan, powershell, registry key


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So I have little to no experience with this stuff. It's only happened twice in my life and one time was due to sheer stupidity but. This time I dunno what to do. At first I did a normal fast threat scan and it found the 4-6 detections in the image. I thought that if I just hit delete that it'd get rid of them but it didn't. So now I'm stuck. What it will do is, it will automatically close a new google tab and then reopen it. I suppose this trap is meant to make me reopen a tab to fix it and that'll cause a loop of it constantly reopening files. So I feel that I'm stuck not using it and I've had the file I would assume responsible for 3 months prior and now all of a sudden its doing it. Please help, I'm kind of panicking. I do have the premium version of malware bytes and it is updated.

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Hello @Butah  and  :welcome:

 

My name is MKDB and I will assist you.

 

  • Please follow the steps in the given order and post back the logs as an attachment when ready. Thank you very much for your cooperation.
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
  • Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
  • As English is not my native language, please do not use slang or idoms. It may be hard for me to understand.

 

 

I will guide you along on looking for potential malware. Lets keep these principles as we go along.

  • Searching, detecting and removing malware isn't instantaneous, please be patient. Please stick with me until I give you the "all clear".
  • Only run the tools I guide you to.
  • Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.

 

 

Step 1

  • Please download the Malwarebytes Support Tool (MBST).
  • Run MBST.
  • In the left navigation pane of MBST, click Advanced.
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine.
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.

 

 

 

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Hi @Butah,

please attach the whole archive mbst-grab-results.zip like described in my first post to you, not only mbst-check-results.txt.

I need the whole .zip archive to help. Thank you.

I will take care of that folder, thanks for the info.

Edited by MKDB
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Thank you @Butah.

 

Let's start with a FRST-Fix first.

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to your download folder here: C:\Users\blayn\Downloads\ .
  • In this folder, you will find the tool FRSTEnglish.exe (FRST) as well.

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the Fix button only once and wait. Please be patient.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.

 

 

 

fixlist.txt

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I just want to say before I do this, that the symptoms I mentioned have ceased. A day after I quarantined and removed the trojans.  Now that I remember, I have had a trojan of similar proportions before and Malwarebytes was able to get rid of that one immediately. I also removed a seemingly corrupt google chrome extension, which was responsible for not allowing me to access my extensions and was making me use microsoft bing and not chrome. That portion has also been fixed, I'm only saying this due to if whether or not going through this is still necessary.

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Thanks @Butah.

We removed some Adware with FRST. 👍

 

Please run MSS and a new FRST scan now, please.

 

 

Step 1

The Microsoft Safety Scanner (MSS) is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system.

  • The download links & the how-to-run-the tool are at this link at Microsoft.
  • Please let me know the results of this scan.
  • Run a Quick Scan.
  • The log is named MSERT.log.
  • The log will be at%SYSTEMROOT%\debug\msert.log which in most cases is

C:\Windows\debug\msert.log

  • Please attach that log with your next reply.

 

 

 

Step 2

  • Run FRST again.
  • Do not change any settings.
  • Press the Scan button.
  • FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run.
  • Please attach these logfiles to your next reply.

 

 

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Thank you for your cooperation, we're done @Butah

 

Final Step

  • Right-Click on FRST64 and choose Rename.
  • Rename FRST64 into Uninstall.
  • Run Uninstall.
  • FRST and it’s files/folders will be deleted.
  • If the tool needs a restart, please make sure you let the system restarts normally.

 

 

 

A few final recommendations:

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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