Bracer85 Posted June 1, 2022 Author ID:1518284 Share Posted June 1, 2022 G: is a removable drive so the file is not present on my computer. I will be working the next two days and so probably won't be able to get back to this computer until Saturday. I really thank you for all your help so far! Greg Search.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 1, 2022 Root Admin ID:1518303 Share Posted June 1, 2022 Sounds good. When you have a moment please run an elevated admin command prompt. Then run each line, one-by-one to remove the AVG leftover stuff. reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\AVG Web TuneUp" /f reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\AVG Web TuneUp" /f reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Web TuneUp" /f reg delete "HKEY_USERS\.DEFAULT\Software\AVG Web TuneUp" /f Then, download this offline installer for Malwarebytes and install it. Do not run a scan yet. First restart the computer and activate it if you're using a licensed version. Then check for updates under Settings, General Then go ahead and run a Threat Scan Be patient and allow it to run for a bit and let me know how it goes MB4 Offline Installerhttps://downloads.malwarebytes.com/file/mb4_offline Thanks Link to post Share on other sites More sharing options...
Bracer85 Posted June 4, 2022 Author ID:1518637 Share Posted June 4, 2022 Success! Thank you very much for your help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 5, 2022 Root Admin ID:1518683 Share Posted June 5, 2022 So all is working well once again now? @Bracer85 Let's go ahead and do some clean-up work and remove the tools and logs we've run. Please download KpRm by kernel-panik and save it to your desktop. right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, ensure all boxes under Actions are checked. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log will open in Notepad titled kprm-(date).txt. Please attach that file to your next reply. (not compulsory) Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/ Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/ Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2 Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security Malwarebytes Browser Guard Google Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee Microsoft Edge: https://support.malwarebytes.com/hc/en-us/articles/4413298736787-Install-Malwarebytes-Browser-Guard-on-Microsoft-Edge-browser Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ uBlock Origin Google Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm Microsoft Edge: https://microsoftedge.microsoft.com/addons/detail/ublock-origin/odfafepnkmbhccpbejgmiehpchacaeak Mozilla Firefox: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 20, 2022 Root Admin ID:1521241 Share Posted June 20, 2022 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following to help you better protect your computer and privacy Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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