Jump to content

Few malwares were failed to removed

Go to solution Solved by Maurice Naggar,

Recommended Posts

Hello @Manish_Singh  :welcome: My name is Maurice. I will guide you. 

Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed.

It will not take much time,

First download & save it


Then be sure to close all web browsers.

Then go to where the EXE file is saved. Start Adwcleaner.  Then do a scan with Adwcleaner


Attach the clean log.

Link to post
Share on other sites

  • Solution

There are a couple of P U P ( potentially unwanted-type elements) in the history data of the EDGE browser "SYNC" section that Malwarebytes has identified as PUP.Optional.Babylon and PUP.Optional.Delta. We need to clear just about all History as well as "sync" elements on the EDGE browser.
I would urge you to look at and use this Microsoft guide article

View and delete browser history in Microsoft Edge

  • for the section titled "Clear browsing data stored on your computer"
  • What needs to be selected to be Cleared are
  • Browsing history
  • Download history
  • Cached images and files
  • WHEN you get to the part about "Time Range" we must pick the one "For ALL Time"
  • That is from the drop-down menu
  • Be sure to do that.
  • Then, there is another section to do. Do the one for "Clear browsing data stored in the cloud"
  • Once you have done all this, do an EXIT out of Edge.
  • Then I suggest a new Scan with Malwarebytes.
  • Later, you can restart Edge.
Edited by AdvancedSetup
Corrected font issue
Link to post
Share on other sites

  • Root Admin

Here is some information to help you keep your data and privacy a bit safer.


  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin


Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes


Link to post
Share on other sites

  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you



Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.