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Malware overtook and edited my desktop computer registry, group policy, etc


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hello! so i have been dealing with this for over a year now, and learned a lot about this through out the year since I'm living in a very rural area and hours away from any tech helping personal and companies. So as of recently I started streaming professionally and as well as became a professional game competitor. I use a program called OBS studio to stream through which is how i found out about this concurrent issue that I'm about to explain. When i was setting up my stream a few months ago, in the settings menu there is an option to choose where the  stream binds to. By default it is set to default option but if you expand it, it gives you the options to bind it to the computers network adapters and the computers and networks IP address. As of two weeks ago, I opened up my usual programs and my OBS streaming program and noticed that the stream was unbearable to watch. It constantly crashed, pixelated to unwatchable states and stuttered as if I was streaming off a public Wi-Fi in McDonald's in the middle of New York with 50 thousand other people logged in and using the Wi-Fi as well... yes it was that freaking slow! when I checked my speed of my network on multiple sites... it showed me lightning fast speeds and reflected exactly the speeds that I am paying for via my network provider. The problem is definitely not in that, my download speed is above 200mb/s and upload of over 25mb/s. My routers ethernet band speed is at 2.5gb as well. So as of two weeks ago my OBS studio network bind option started showing that there was a new IP address option that i could bind to and a vEthernet adapter option as well. Both of the new options had a V in front of it. When i did some research, i figured out that it was the Hyper-V virtual Ethernet Adapters (vEthernet) that were installed on my desktop and causing the issues. When i went to device manager to try and delete them, they are not there. My normal Ethernet and wireless adapters are but no sign of anything else. It is only seen through the OBS program and the same IP address is popping up in my anti virus network adapters section as a "work" adapter and always becomes deemed as a full access network to bypass all my firewall settings which is dont allow even for my own home network. Every time I block the IP address and the network firewall bypass, It reappears with even more IP address sections (up to 10 different groups of them) after I restart my computer. At this point my computer is almost un-usable and running any kind of games and stream is just a no go. My network cap is over 2000GB and it charges me 10 dollars for every extra 50GB and my last bill was over a thousand dollars since it shows that my Desktop alone uses over 5k GB last month and i only had it on 2-3 hours a couple times a week to do research on google or look things up. There is absolutely no way i could be using that much network bandwidth so obviously the hacker is. Please help me permanently get rid of this problem, I would like to take up streaming as a full time job and the only thing stopping me right now and has been for over a year now are these issues that all point to malware/hacker take over and use of my computers. Any help would be greatly appreciated and i will be monitoring the forums for a reply every 10 minutes or so since this is my number one issue to deal with as of now. My life has been a complete mess and in shambles ever since some how contracting this malware/hacker over a year and 3 months ago as of this date. Thank you so much in advance and god bless!   

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  • Root Admin

Hello @LostCause123

Let's do some scanning and see what we come up with

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 
Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

image.png

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image.png

 



STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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