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False alerts of Malwarebytes


AlexMod
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Clickadu s.r.o. is registered and operates according to the law of the Czech Republic. The Company is a global international network which provides services for advertising for the third parties via Internet.

Recently we have faced with the next problem with our domains.   While checking  the following domains: http://safebrowsdv.com http://crunchybears.com http://resalag.com  http://alas4kanmfa6a4mubte.com  by Malwarebytes Security & Antivirus we found that this domains  were blocked by Malwarebytes and marked as phishing: http://safebrowsdv.com - malicious advertising, http://crunchybears.com - malicious software, http://resalag.com - malicious software http://alas4kanmfa6a4mubte.com   - malicious advertising.
At the same time while checking domains listed above in Malwarebytes Browser Guard we haven’t had such issues and can use these domains without any problems.

We didn’t get any particular reasons for suddenly blocking and we have questions about the reason of such decisions. We also have a question as to why the same domain is blocked Malwarebytes Security & Antivirus  in and not blocked in Malwarebytes Browser Guard (screenshots of  http://alas4kanmfa6a4mubte.com   in the attachment).

What’s the reason for the different test results?

Which results are correct?   Of Malwarebytes Security & Antivirus or Malwarebytes Browser Guard?

What was the reason of blocking domains in Malwarebytes Security & Antivirus?

What are irregularities in this case?

According to that we kindly ask to give us the proper information about our issue and solutions of our problems. We really want  to solve problems in the future.

Thank you in advance for your help in resolving this issue and we hope that the problem will be resolved.

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Hello AlexMod,

We are blocking the IP (62.122.171.6) that hosts many domains that are involved in malvertising.

As you most likely already know, malvertising is the use of online advertising to spread malware/PUP and other content that can be defined as misleading/fraudulent.

This is a legit detection and that's why I will be locking this topic, but if you have additional questions, you can contact our legal team.

Thank you for the understanding and have a great day.

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