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Chrome extension was infected

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Hello! I am not sure that this is the proper place because this might be very small. I logged on my computer today and it was perfectly fine. However, as I started working (I work from home with my work software on a virtual machine), I noticed that my non-work chrome google search redirected. I would search for something and it would go to a google search, but if I searched for something again using that same google search window, it would redirect to an alternate site, "findquide" was the name I believe. The website would just load with a white screen, nothing popped up. I would instantly close this and searched a few more times before realizing it was infected. I blocked and uninstalled my chrome extensions that I don't use (one was a video downloader and I believe that was likely the one), and restarted chrome, and the redirects do not occur anymore. I scanned with windows defender and nothing was found. I scanned with malwarebytes and a couple of "RiskWare.ProcessHacker" have been quarantined. I did several full scans and nothing else has come up, and I have scanned with adwcleaner and nothing has popped up. I have changed some passwords. Only the chrome google redirects occurred, there was nothing that I ran or installed, nothing else is suspicious. Am I safe at this point? Or what else should I do to ensure that I am safe? I have 2 factor authentication set up on my phone for anything important, but I was logged in with my emails+discord+steam, and google chrome has many saved passwords on it, including paypal and navy federal (which have 2 factor set up, but still). 

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Hello, thank you! I have done this, just to be safe. I have not encountered any issues recently. I just wanted to be sure that everything is removed. I do not know if the riskware was just a google redirect or if it was something more serious, but I did 3 more virus scans and nothing has popped up. Should I be safe if I change passwords and that is all, or is there something else I should do?

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  • Root Admin

Probably best we some other scans to make sure and look at your logs. For step one since you've already done it you can skip that and do the other steps.



Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.



When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download






  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.


Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.



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  • Root Admin

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.





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  • Root Admin

Please right-click over the Malwarebytes tray icon if it's running and EXIT out of the program. Then run the following @gunpocket



SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt






Thank you



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  • Root Admin

Please uninstall, update, or otherwise address the following as appropriate for your computer.


--------------------------- [ OtherUtilities ] ----------------------------

NVIDIA GeForce Experience v. Warning! Download Update

Notepad++ (32-bit x86) v.7.6.1 Warning! Download Update

OpenOffice 4.1.6 v.4.16.9790 Warning! Download Update


------------------------------- [ Backup ] --------------------------------

Backup and Sync from Google v.3.57.4256.0809 Warning! This software is no longer supported. Please use Google Drive.

------------------------------ [ ArchAndFM ] ------------------------------

7-Zip 18.05 (x64) v.18.05 Warning! Download Update
Uninstall old version and install new one.

------------------------------- [ Imaging ] -------------------------------

ShareX v.13.6.1 Warning! Download Update

GIMP 2.10.8 v.2.10.8 Warning! Download Update

-------------------------- [ IMAndCollaborate ] ---------------------------

Discord v.0.0.309 Warning! Download Update

Zoom v.5.9.7 (3931) Warning! Download Update

--------------------------------- [ P2P ] ---------------------------------

qBittorrent 4.2.5 v.4.2.5 Warning! Download Update

-------------------------------- [ Java ] ---------------------------------

Java 8 Update 281 (64-bit) v.8.0.2810.9 Warning! Download Update
Uninstall old version and install new one (jre-8u333-windows-x64.exe).

Java 8 Update 281 v.8.0.2810.9 Warning! Download Update
Uninstall old version and install new one (jre-8u333-windows-i586.exe).

-------------------------------- [ Media ] --------------------------------

VLC media player v.3.0.11 Warning! Download Update

Audacity 2.1.0 v.2.1.0 Warning! Download Update

foobar2000 v1.4.1 v.1.4.1 Warning! Download Update


---------------------------- [ UnwantedApps ] -----------------------------

JDownloader 2 v.2.0 Warning! Suspected Adware! If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware and Malwarebytes AdwCleaner. Before uninstallation and scanning it is necessary to consult in the forum where cure is provided for you!!!

----------------------------- [ End of Log ] ------------------------------


When those items have been completed, please restart the computer. Then click on Start Search and type in "Check for updates" and have Windows scan for and install any updates it finds.

Let me know how things go


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  • Root Admin
  • Solution

Let's go ahead and do some clean-up work and remove the tools and logs we've run.

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please attach that file to your next reply. (not compulsory)


  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin


Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes


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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you



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