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Some questions before I purchase Malwarebytes


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I want to start by saying that this is a great program that you guys have!

How does the purchase work? I get a key that I can input to activate?

I didn't realize that Malwarebytes was an antivirus also. No offense but, is it a proper antivirus or antivirus lite? So once I purchase Malwarebytes, I can uninstall my AV?

Now if I have only 3 devices, can I gift 2 to my sister who lives in a different city or do all the devices have to be registered under same name or within a same network?

Does free version have all the same features as the purchased version? (Free is 14 days, I understand.)

Curious question: why isn't "rootkit scan" on by default? :D

How come you guys don't have anime subforum? Just kidding!

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

If you are having technical issues with our Windows product, please do the following:

Malwarebytes Support Tool - Advanced Options

This feature is designed for the following reasons:

  • For use when you are on the forums and need to provide logs for assistance
  • For use when you don't need or want to create a ticket with Malwarebytes
  • For use when you want to perform local troubleshooting on your own

How to use the Advanced Options:

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  1. Download Malwarebytes Support Tool
  2. Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  3. Place a checkmark next to Accept License Agreement and click Next
  4. Navigate to the Advanced tab
  5. The Advanced menu page contains four categories:
    • Gather Logs: Collects troubleshooting information from the computer. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand.
    • Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards. The Premium license key is backed up and reinstated. All user configurations and other data are removed. This process requires a reboot.
    •  Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on. It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent.
    • Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program.
  6. To provide logs for review click the Gather Logs button
  7. Upon completion, click OK
  8. A file named mbst-grab-results.zip will be saved to your Desktop
  9. Please attach the file in your next reply.
  10. To uninstall all Malwarebytes Products, click the Clean button.
  11. Click the Yes button to proceed. 
  12. Save all your work and click OK when you are ready to reboot.
  13. After the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows.
  14. Select Yes to install Malwarebytes.
  15. Malwarebytes for Windows will open once the installation completes successfully.

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If you are having licensing issues, please do the following: 

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For any of these issues:

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Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help

If you need help looking up your license details, please head here: Find my premium license key

 

 

Thanks in advance for your patience.

-The Malwarebytes Forum Team

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24 minutes ago, SimbaSan said:

How does the purchase work? I get a key that I can input to activate?

Yes you do.

24 minutes ago, SimbaSan said:

Now if I have only 3 devices, can I gift 2 to my sister who lives in a different city or do all the devices have to be registered under same name or within a same network?

I guess you are looking at a 5 device special. and yes you can share them.

24 minutes ago, SimbaSan said:

Does free version have all the same features as the purchased version? (Free is 14 days, I understand.)

The Trial not the free version(they are different) is fully functional for 14 days.

24 minutes ago, SimbaSan said:

Curious question: why isn't "rootkit scan" on by default?

Rootkits are not common any more and are actually pretty rare. Rootkit scanning should not be done on any regular basis.

It increases scan times and also disables some whitelisting.

You also do not have to do full disk scanning either. The standard scan is enough.

Quote

Malwarebytes is not designed to function like normal AV scanners and uses a new kind of scan engine that relies mostly on heuristics detection techniques rather than traditional threat signatures.  Malwarebytes is also designed to look in all the locations where malware is known to install itself/hide, so a full or custom scan shouldn't be necessary, especially on any sort of frequent basis (like daily), especially since the default Threat Scan/Quick Scan checks all loading points/startup locations, the registry, all running processes and threads in memory, along with all system folders, program folders and data folders as well as any installed browsers, caches and temp locations.  This also means that if a threat were active from a non-standard location, because Malwarebytes checks all threads and processes in memory, it should still be detected.  The only threat it *might* miss would be a dormant/inactive threat that is not actively running/installed on a secondary drive, however if the threat were executed then Malwarebytes should detect it.  Additionally, whenever a new location is discovered to be used by malware the Malwarebytes Research team adds that location dynamically to the outgoing database updates so the locations that are checked by the default Threat/Quick Scan in Malwarebytes can be changed on the fly by Research without requiring any engine or program version updates/upgrades.

If you need a flat file scanner to check archived data/drives, I would recommend using one of the many available free AV scanners such as  ESET's Free Virus Scan, or even the built in Windows Defender that ships with Windows 8/8.1 and Windows 10 an 11. 

 

 

24 minutes ago, SimbaSan said:

I didn't realize that Malwarebytes was an antivirus also. No offense but, is it a proper antivirus or antivirus lite? So once I purchase Malwarebytes

 

Malwarebytes is an AV "replacement"

Depending on which AV you have you might have to uninstall it. Either due to conflicts or resource use.

Malwarebytes works great alongside Windows Security (Defender)

Quote

The reason many of us members are pushing Keeping Defender on is the following.

Malwarebytes does not target script files during a scan... That means MB will not target; JS, HTML, VBS, .CLASS, SWF, BAT, CMD, PDF, PHP, etc.

It also does not target documents such as; PDF, DOC, DOCx, XLS, XLSx, PPT, PPS, ODF, etc.

It also does not target media files;  MP3, WMV, JPG, GIF, etc.

Malwarebytes will block files like these if malicious on execution-only.

 

And,

Malwarebytes is not designed to function like normal AV scanners and uses a new kind of scan engine that relies mostly on heuristics detection techniques rather than traditional threat signatures.  Malwarebytes is also designed to look in all the locations where malware is known to install itself/hide, so a full or custom scan shouldn't be necessary, especially on any sort of frequent basis (like daily), especially since the default Threat Scan/Quick Scan checks all loading points/startup locations, the registry, all running processes and threads in memory, along with all system folders, program folders, and data folders as well as any installed browsers, caches, and temp locations.  This also means that if a threat were active from a non-standard location because Malwarebytes checks all threads and processes in memory, it should still be detected.  The only threat it *might* miss would be a dormant/inactive threat that is not actively running/installed on a secondary drive, however, if the threat were executed then Malwarebytes should detect it.  Additionally, whenever a new location is discovered to be used by malware the Malwarebytes Research team adds that location dynamically to the outgoing database updates so the locations that are checked by the default Threat/Quick Scan in Malwarebytes can be changed on the fly by Research without requiring any engine or program version updates/upgrades.

An AV will catch the file just by downloading it or just opening a folder with a detected file in it.

For example, you get an email with an infected attachment, Malwarebytes will not even blink until you run it yet Defender will detect it if it is in their database without even actually clicking on it. Remember the list of files Malwarebytes does not target.

Then I will leave you with this.

As good as Malwarebytes is, it is just a layer of protection.

Using a browser that has Ublock Origin and the Malwarebytes Browser guard enabled is also a layer of protection.

Not opening attachments from an email unless you were expecting it from a specific user during a specific time period.

Do not use Torrents. Do not install every free software you find. Do not click links in an unknown email. Go directly to the site listed in the email.

Having a monthly image of your computer on an external drive that is only connected during the backup is actually better than any protective software ever made. Macrium Reflect free is the program I use and place on every computer I service.

 

 

Edited by Porthos
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Thanks for the prompt reply.

How is Malwarebytes Browser Guard extension resource consumption? You think ABP + Firefox is good enough to stop online shenanigans? I have an old pc, that's why I ask.

I find "Blocks malicious web pages and in-browser cryptojackers" feature intriguing.

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10 minutes ago, SimbaSan said:

How is Malwarebytes Browser Guard extension resource consumption?

Not bad.

10 minutes ago, SimbaSan said:

You think ABP + Firefox

APB actually sucks. I use Firefox with Malwarebytes Browser Guard and Ublock origin.

Ublock origin is better on resources and actually blocks better than ABP.

12 minutes ago, SimbaSan said:

I have an old pc

What Windows is installed and what are the specs.

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