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Clickity Clack I might've been hacked

PurplePhenom
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PurplePhenom

PurplePhenom

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Long time MBAM user, first time poster. So MBAM isn't finding anything, however I know there's something wrong. I'm running an i9 10900k, on MSI MEG z490 Godlike, 64Gb Corsair DOminator Platinum 3200 DIMMS, 1200-W Seasonic PRIME Platinum rated Power Supply,and an EVGA GEFORCE RTX 3090 FTW3 ULTRA. Everything is running on dual custom loop. Anyhow my problem is that with all that under the hood, I get major lag just with a few Chrom windows. I have never had it thermal shutdown on me, which apparently now is a thing. My fans which ran rather quiet at a low RPM are now while idle near maxing out RPM. I've ran MBAM, and find nothing, however I ran a VPN and was notified via MBAM that it was in fact compromised. The general responsiveness of my system has degraded dramatically in just about a 2 week. I was on WINDOWS 11, which I did a fresh install of Windows 10 thinking it might have something to do with it. It didn't help at all, so I did a fresh install of 11 again. I've changed out much of the hardware then changed back after seeing no improvements. I have concluded it's not hardware malfunction or driver corruption, so can someone maybe help me? Oh lawdy please somebody hep me!

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1PW

1PW

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Hello @PurplePhenom and :welcome:

While you are waiting for the next qualified/approved malware removal expert helper to weigh-in on your topic, please carefully follow the instructions within the following Malwarebytes support article:

Run the Farbar Recovery Scan Tool to gather logs

Please attach (not Cut & Paste) both the FRST.txt and Addition.txt report files in your next reply to this topic.

Thank you.

Edited by 1PW
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AdvancedSetup

AdvancedSetup

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Good day @PurplePhenom

Please grab us some logs to review as requested by @1PW

You can also grab logs this way

 

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thank you

 

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AdvancedSetup

AdvancedSetup

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The logs show you do not have Malwarebytes installed.

Please run Webroot SecureAnywhere and check for updates. Then do a FULL scan and post back the results.

Then temporarily uninstall Webroot SecureAnywhere and install Malwarebytes, update it and scan with it following the directions below.

 

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.
 

Spoiler
 
 
 
 
Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

image.png

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STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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AdvancedSetup

AdvancedSetup

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Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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AdvancedSetup

AdvancedSetup

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Thank you @PurplePhenom

The Microsoft scanner looks fine. Just a setting change was all.

Please exit out of Malwarebytes temporarily and run the following

 

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

image.png

image.png

image.png

 

Thank you

 

 

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AdvancedSetup

AdvancedSetup

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Thank you. Please uninstall, update, or otherwise address the following as appropriate for your system

--------------------------- [ OtherUtilities ] ----------------------------

Notepad++ (64-bit x64) v.8.3.3 Warning! Download Update


------------------------------ [ ArchAndFM ] ------------------------------

WinRAR 6.10 beta 2 (64-bit) v.6.10.2 Warning! Download Update

 


---------------------------- [ UnwantedApps ] -----------------------------
CCleaner v.5.92 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program.

 

 

Then click on START SEARCH and type in "Check for updates" and have Windows scan for and install any updates it finds

 

Let me know how that goes @PurplePhenom

Are there any other issues or concerns with the computer at this time?

 

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PurplePhenom

PurplePhenom

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OK, I have done what you've recommended. Everything seems to be working better. There were no updates to download which I do find odd because I haven't had any updates in months now. The only other concern I have is regarding my registry. I was just looking through it this morning and came across some entries with "hack" as part of the name entry. I don't know much about registry entries but I've never come across anything before with that as part of the name.

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