thiagojj Posted April 25, 2022 ID:1512681 Share Posted April 25, 2022 Hi malwarebytes detects the MSD9F85D84APP.DLL file as a trojan, it hasn't finished the scan yet, but I can't find the file when accessing the given path. Link to post Share on other sites More sharing options...
Maurice Naggar Posted April 25, 2022 ID:1512695 Share Posted April 25, 2022 Hello @thiagojj I will guide you. Please set File Explorer to SHOW ALL folders, all files, including Hidden ones. Use OPTION ONE or TWO of this article https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html Gotta have history and all logs from Malwarebytes for Windows. [ 2 ] I would like a report set for review. This is a report only. Please download MALWAREBYTES MBST Support Tool Once you start it click Advanced >>> then Gather Logs Have patience till the run has finished. Upload an archive once it is done. Attach the mbst-grab-results.zip from the Desktop. Please attach mbst-grab-results.zip to your reply Link to post Share on other sites More sharing options...
thiagojj Posted April 25, 2022 Author ID:1512702 Share Posted April 25, 2022 malwarebytes quarantined it and solved my problem. I had already done the procedure to show hidden files and hidden system files. Do you remember any other details? I searched all over my computer and still couldn't find it. tks Link to post Share on other sites More sharing options...
Maurice Naggar Posted April 25, 2022 ID:1512743 Share Posted April 25, 2022 Please, locate the Malwarebytes Scan run report; export out a copy; & then attach in with your reply.See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4 Link to post Share on other sites More sharing options...
thiagojj Posted April 26, 2022 Author ID:1512860 Share Posted April 26, 2022 Trojan.Crypt, C:\WINDOWS\SYSTEM32\MSD9F85D84APP.DLL attached in case someone passes this, my firewall and antivirus detected random access to sites http://xxxxx/test.png visually I didn't find any process, suspicious file (appdata, etc) and as I informed malwarebytes detected it and when going to the folder it was not possible to locate the file and it was not hidden. malware.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted April 26, 2022 ID:1512873 Share Posted April 26, 2022 Hello. At this point, let us do this. This next tool ought to take something in the range of 15 - 25 minutes tops, depending on hardware speed. get & run the Malwarebytes MBAR anti-rootkit tool to do 1 run with it. Disregard the title subject of the topic.Run the MBAR tool as listed here https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes when done, I need the MBAR logs. Upon completion of the scan or after the reboot, two files named mbar-log.txt and system-log.txt will be created. Both files can be found in the extracted MBAR folder on your Desktop. Please attach both files in your next reply. Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 4, 2022 ID:1514067 Share Posted May 4, 2022 Hello. Are you still needing help? Did you do my last suggestion ? Are you still with us on the forum? Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 5, 2022 ID:1514157 Share Posted May 5, 2022 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
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