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Apparent Trojan Attack


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Hello,

I suddenly received a RTP detection from Malwarebytes marked as, "trojan," Then I received several RTP detections marked as, "malware,"

During this time, I was unable to open any websites on any web browsers. I was in a Discord voice call but it did not seem affected, I was able to talk and hear people, though I wasn't able to send direct text messages.

I tried connecting to my other Wi-Fi networks, but they had no internet. Then, when I connected back to the network I was originally using, the RTP detections suddenly stopped and everything seemed to be back to normal. My computer seems to be working normally and Malwarebytes scans aren't detecting anything.

I'm quite confused as to what happened. Should I be worried about a trojan lingering on my computer or network?

I am including the report of the first RTP detection I received, marked as a trojan, and the last one I received before they all stopped, marked as malware.

Addition.txt FRST.txt MalwarebytesThreatScan.txt RTPTrojanReport.txt RTPMalwareReport.txt

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Hello.      :welcome:

My name is Maurice.  I will guide you.  Let me know what name you prefer to go by. 

I will guide you along on looking for potential malware. Lets keep these principles as we go along.

  • Removing malware can be unpredictable
  • ...things can go very wrong!
  • Backup
  • any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a USB-storage drive or flash/thumb drive
  • Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Only run the tools I guide you to.
  • Do not run online games while case is on-going. Do not do any free-wheeling web-surfing.
  • The removal of malware isn't instantaneous, please be patient.
  • Cracked or or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.
  • Please stick with me until I give you the "all clear".

Your topic will be closed if you haven't replied within 4 days!
If I have not replied to your last post after 36 hours, please then send me a P M.

Please  set File Explorer to SHOW ALL folders, all files, including Hidden ones.  Use OPTION ONE or TWO of this article
Please use thuis guide https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

*

This next tool ought to take something in the range of 15 - 25 minutes tops, depending on hardware speed.
get & run the Malwarebytes MBAR anti-rootkit tool to do 1 run with it.
Disregard the title subject of the topic.Run the MBAR tool as listed here 

https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes

  • when done, I need the MBAR logs.
  • Upon completion of the scan or after the reboot, two files named mbar-log.txt and system-log.txt will be created.
  • Both files can be found in the extracted MBAR folder on your Desktop.
  • Please attach both files in your next reply.
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Hello,

I talked to the admin of my whole network and he said what happened is that my firewall simply went off and did its job, isolating my computer and closing network ports. The RTP detections were simply a bad website and Malwarebytes doing its job. I believe my system is fine and I no longer need assistance. Thank you very much for your time.

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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