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Accidentally clinked email link but then closed page - could I be infected?


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I'm normally pretty good at recognizing fishy (or phishy) emails but I accidentally clicked a link in my webmail that took me to a survey site - the web address was something like survey.io and the page that loaded was a privacy policy with accept/decline buttons. I did not click anything on the web page - closed the tab, cleared browser history, cache, etc. - and a check of the URL against VirusTotal showed no malicious detections, but I still am concerned I could have been infected with malware in a "drive-by". My husband says that drive-by malware doesn't happen in an up-to-date Chrome/OS if I didn't click on anything in the page, but I'm not sure if that's true. Is it?MBAM_log.txt

Malwarebytes Browser Guard showed 35 malware blocked several days after the inadvertent click, although I was viewing known sites at that time, and I have no idea what it flagged on - Malwarebytes (Premium) itself shows nothing in its logs. But the combination of accidental click and MBG malware block raised concerns in my mind.

I've run a Threat Scan in Malwarebytes and both on- and off-line scans with Windows Defender, as well as on-demand scans with HitmanPro and ESET online scanners, and all found absolutely nothing suspicious. I checked the entries in Autoruns against VirusTotal and came up with 0 (for those with VT results). So with all of that I'm not sure if I'm just being paranoid (particularly due to my husband's dismissal) but I would appreciate assistance from someone more technologically knowledgeable than I. Thanks!

AdwCleaner[S07].txt

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Hello @dazed  and  :welcome:

 

My name is MKDB and I will assist you.

 

  • Please follow the steps in the given order and post back the logs as an attachment when ready. Thank you very much for your cooperation.
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
  • Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
  • As English is not my native language, please do not use slang or idoms. It may be hard for me to understand.

 

I will guide you along on looking for potential malware. Lets keep these principles as we go along.

  • Searching, detecting and removing malware isn't instantaneous, please be patient. Please stick with me until I give you the "all clear".
  • Only run the tools I guide you to.
  • Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.

 

 

I don't expect that we will find Malware, but let's have a quick look with Farbar Recovery Scan Tool (FRST) on your system. Thank you!

 

 

Step 1

Please download the suitable version of Farbar Recovery Scan Tool (FRST) and save it to your desktop: 32bit | 64bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • FRST will create two logs (FRST.txt + Addition.txt) in the same directory the tool is run.
  • Please attach these logfiles to your next reply.

 

 

Edited by MKDB
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Hi @dazed,

there is no need to disable Malwarebytes. Thank you for those logfiles.

 

I don't see any malware, no need to worry or being paranoid. 😉

 

 

 

Thank you for your cooperation, we're done.

 

Final Step

  • Right-Click on FRST64 and choose Rename.
  • Rename FRST64 into Uninstall.
  • Run Uninstall.
  • FRST and it’s files/folders will be deleted.
  • If the tool needs a restart, please make sure you let the system restarts normally.

 

 

 

A few final recommendations:

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

 

As this topic seems to be solved, I do not follow it any longer.

Take care!

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