Drag Posted April 19, 2022 ID:1511960 Share Posted April 19, 2022 How do I turn off automatic renewal? I do not currently use Malwarebytes, but just received a renewal notice and I did/do not wish to renew. I cannot find anywhere where it lets you turn it off. To me this seems like malware itself... Drag Link to post Share on other sites More sharing options...
Porthos Posted April 19, 2022 ID:1511961 Share Posted April 19, 2022 (edited) 23 minutes ago, Drag said: How do I turn off automatic renewal? Turn off or on auto renewal on your Malwarebytes subscription If that does not work for you , This is one issue only the support desk can address. Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket/request. Additional tickets will increase the delay. Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number. 23 minutes ago, Drag said: To me this seems like malware itself... Just a note, At some time you purchased Malwarebytes and all company's set-up subscriptions on a auto renew basis. Edited April 19, 2022 by Porthos Link to post Share on other sites More sharing options...
Drag Posted April 19, 2022 Author ID:1511966 Share Posted April 19, 2022 1 hour ago, Porthos said: Turn off or on auto renewal on your Malwarebytes subscription If that does not work for you , This is one issue only the support desk can address. Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help Please submit only one ticket/request. Additional tickets will increase the delay. Be advised it can take 3-7 weekdays for a response after the automated reply with your ticket number. Just a note, At some time you purchased Malwarebytes and all company's set-up subscriptions on a auto renew basis. I have not had a Malwarebytes subscription this year (2021-22) so there should be no automatic subscription that would have been set-up. I have resolved the issue. Drag Link to post Share on other sites More sharing options...
Porthos Posted April 19, 2022 ID:1511967 Share Posted April 19, 2022 11 minutes ago, Drag said: I have resolved the issue. Was the link for instructions helpful or did you contact support? Link to post Share on other sites More sharing options...
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