False Postive file report

[bulldog9996]

Hello i got a false positive file in quarantine about IntelSoftwareAssetManagerService.exe program. It is currently in quarantine. Thanks Ryan

log.txt

[Porthos]

8 minutes ago, bulldog9996 said:

Ryan

While you are waiting for staff to respond on the FP, Your Malwarebytes is way behind in versions.

Quote

-Software Information-
Version: 4.3.0.98

Current version is 4.5.7.

Happy Easter to you and yours.

[bulldog9996]

Hi I'm running the latest version of malwarebytes 4.5.7.186, update package 1.0.5.3789 and component package version-1.0.1645.

Happy Easter

 

[Porthos]

5 minutes ago, bulldog9996 said:

Hi I'm running the latest version of malwarebytes 4.5.7.186, update package 1.0.5.3789 and component package version-1.0.1645.

Happy Easter

 

Just looked at the log again and now I see why. Protection Event Date: 5/29/21

That log was almost a year old. You might want to restore from quarantine and scan again. Malware.AI detection's usually fix themselves within 24 hours.

The file is clear on Virus Total. https://www.virustotal.com/gui/file/042915be2d97547848db23d124b043c8a5e608aa037f504a7e62e97a96570470?nocache=1

 

[bulldog9996]

OK I'll do it in the morning. Thank you

[blender]

Hello,

Thanks for the report. Should be good to go now. Carry out the steps Porthos laid out and you shouldn't see the detection any more.