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Website blocked do to riskware, can't find program


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I keep getting a popups notifying me that a website was blocked. This appears to be from a program I installed, a legitimate game program. But the path listed next to 'Type:' does not exist on my computer. 

Here it is, there is no ProgramData file on my computer

C:\ProgramData\Wargaming.net\GameCenter\wge.exe

malwarebytes.jpg

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47 minutes ago, Genoess said:

This appears to be from a program I installed, a legitimate game program.

As for why Malwarebytes blocks Steam, Epic and other games because they, are Torrent based software,and are what are known as Peer-to-Peer (P2P) applications meaning it connects to many different servers/IP addresses (this is how files are downloaded through Torrent based software) and because of this, sometimes Torrent based software will connect to a server that is also known for hosting malicious content.  This is because servers/IP addresses are often shared by multiple sites, so while what you are Playing/downloading through Torrent based software may be perfectly safe, some of the sites hosted on some of the IP addresses that Torrent based software connects to may be malicious.  Such connections are not a threat however, and you may exclude Torrent based software from the Web Protection component in Malwarebytes to stop the blocks from happening without compromising your protection (your web browser and other critical web facing programs will still be fully protected from malicious websites and other malicious content).  To do so, add the game exe to your exclusions using the method described under the Exclude an Application that Connects to the Internet section of this support article.

47 minutes ago, Genoess said:

Here it is, there is no ProgramData file on my computer

C:\ProgramData\Wargaming.net\GameCenter\wge.exe

Actually there is but it is a hidden folder. https://www.thewindowsclub.com/show-hidden-files-folders-windows-10

Could you please post the actual log instead of the screen shot.

You can find Scan and Protection logs within the Malwarebytes 4 program in the following location

 

image.png

 

RTP stands for Real-Time Protection and is where automatic protection operations would normally be logged

 

image.png

 

If you click on the View option you should get something similar to the following with other options available.

 

image.png

 

 

Edited by Porthos
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Thanks very much for your reply!

I've attached what you requested, this is the latest error. I've gotten about 30 or so today all with the same file next to 'Type:' on the popup but with different Event details in Malwarebytes History -  Malware, RiskWare, Trojan.

RTP detection.jpg

RTP.txt

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18 minutes ago, Genoess said:

I've gotten about 30 or so today all with the same file next to 'Type:' on the popup but with different Event details in Malwarebytes History -  Malware, RiskWare, Trojan.

You are going to get those until you follow my instructions.

2 hours ago, Porthos said:

you may exclude Torrent based software from the Web Protection component in Malwarebytes to stop the blocks from happening without compromising your protection (your web browser and other critical web facing programs will still be fully protected from malicious websites and other malicious content).  To do so, add the game exe to your exclusions using the method described under the Exclude an Application that Connects to the Internet section of this support article.

 

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4 minutes ago, Genoess said:

OK done, let's see if it works. I think I followed your instructions exactly so it should.

Thanks very much again!

Many come here paranoid when the games start having web blocks and do not understand why and what they mean.

 

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I wasn't paranoid, just annoyed. I knew the game I was playing was legit and for some reason was triggering Malwarebytes. Now I understand why, interesting that it works that way. I tried to do the exclusion myself but couldn't figure out how to do it correctly and I couldn't find the folder, I didn't think a program like that would be in a hidden folder. I know enough about computers to be dangerous so I thought I better stop and ask someone before I messed it all up!

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