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sagamorepub.com Possible False Positive website - RTP detection


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Can you please check sagamorepub.com it a program my daughter uses to aid her with University. 

My daughter is dyslexic and requires this program hosted by sagamorepub.com. She has been using for more than a year. April 5/22 it starting getting blocked with a RTP (Trojan). 

Please help ASAP as he has test coming up. 

 

Thank you. 

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 4/6/22
Protection Event Time: 6:44 PM
Log File: dba13d4a-b60b-11ec-be0e-086ac54a6b44.json

-Software Information-
Version: 4.5.7.186
Components Version: 1.0.1645
Update Package Version: 1.0.53329
License: Premium

-System Information-
OS: Windows 10 (Build 19043.1586)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0, , 

-Website Data-
Category: Trojan
Domain: sagamorepub.com
IP Address: 67.227.175.97
Port: 443
Type: Outbound
File: C:\Program Files\Google\Chrome\Application\chrome.exe

(end)

Snag_40484c31.png

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I replied directly in error instead of within this thread. The above steps did not work. 

The company is sagamore publications see if you can click "Log in". 

It was working on Firefox now it is not. My daughter does not want to download Firefox as she has a test tomorrow. However, she requires for the test that U of A allows her to assist reading via Google chrome. 

 

 

 

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3 hours ago, GoldHonda said:

I replied directly in error instead of within this thread. The above steps did not work. 

The company is sagamore publications see if you can click "Log in". 

It was working on Firefox now it is not. My daughter does not want to download Firefox as she has a test tomorrow. However, she requires for the test that U of A allows her to assist reading via Google chrome. 

 

 

 

The site blocking was a False Positive.

 

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  • Solution
15 minutes ago, GoldHonda said:

Any ideas.

Clear the browser cache and restart the browser

also

Please clear your hubble cache by doing the following:

  1. Click on the Malwarebytes icon in the system tray
  2. Select "Quit Malwarebytes"
  3. Navigate to %PROGRAMDATA%\Malwarebytes\MBAMService
  4. Delete the file HubbleCache
  5. Open Malwarebytes
  6. Update Malwarebytes.

 

Edited by Porthos
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  • Root Admin

You're quite welcome

 

Here are some further recommendations

 

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ 
  6. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes

 

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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