VirusTotal false positive, none locally

[Kizo]

To whom it may concern,

I'm a member of the Shinobi Story community team. We've recently obtained a new codesign - since then, our launcher is no longer having troubles with MalwareBytes, however MalwareBytes still pings as having an issue with our client on virus total.

https://www.virustotal.com/gui/file/d8f98295bac42c924ba0a5f12e346627ee386e8873fadf271fcfa2221ff575df

Hash: d8f98295bac42c924ba0a5f12e346627ee386e8873fadf271fcfa2221ff575df

latestscan.txt

[Porthos]

17 minutes ago, Kizo said:

MalwareBytes still pings as having an issue with our client on virus total.

The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

This will eventually fix itself in Virustotal as well, as Malwarebytes has no control over this. Virus Total is having trouble reaching Malwarebytes cloud.

[Kizo]

7 minutes ago, Porthos said:

The engine format and configuration in VirusTotal is different than the consumer and corporate products’ default configuration. In VirusTotal Malwarebytes uses a command-line engine with different configuration and detection techniques/heuristics which might detect more than the commercial product. There are also false-positive suppression mechanisms in the commercial product which are not present in the command-line engine in VirusTotal.

 

This will eventually fix itself in Virustotal as well, as Malwarebytes has no control over this. Virus Total is having trouble reaching Malwarebytes cloud.

 

Thank you very much for your swift response! We will wait.