Jump to content

How to completely remove KMS Activator


Recommended Posts

Hello first sorry for the inconvenience as English is not my first language and thank you for help!.

So I sent my notebook for assistance and asked to install windows 11 on it, which was done but it came with a windows activator and I only found out because I used malwarebytes, could you help me please? Thank you!

image.png.ed812b3d01badc62c49a52bcb4a65b5e.png

Link to post
Share on other sites

Hello @Selt  and   :welcome:

 

My name is MKDB and I will assist you.

 

  • Please follow the steps in the given order and post back the logs as an attachment when ready. Thank you very much for your cooperation.
  • Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
  • Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
  • As English is not my native language, please do not use slang or idoms. It may be hard for me to understand.

 

 

Step 1

  • Please download the Malwarebytes Support Tool (MBST).
  • Run MBST.
  • In the left navigation pane of MBST, click Advanced.
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine.
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.

 

 

Link to post
Share on other sites

Sorry for the delay in responding, I don't know if it was KMS or another virus erased my entire HD, curiously this happened while I was trying to remove the KMS, so I have to send it to another technician assistance sorry for the inconvenience and thank you very much for trying to help.

image.png

Link to post
Share on other sites

Sorry for the delay in responding, I don't know if it was KMS or another virus erased my entire HD, curiously this happened while I was trying to remove the KMS, so I have to send it to another technician assistance sorry for the inconvenience and thank you very much for trying to help.

image.png

Link to post
Share on other sites

Thank you for your feedback @Selt.

I wish you all the best!

As this topic seems to be solved, I do not follow it any longer. Take care!

 

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.