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Cut and paste malware help needed.


Go to solution Solved by Maurice Naggar,

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This custom script is for  pjscrs  only / for this machine only.

Next, a custom script to do  checks & some  cleanups.

We will use FRST64.exe  on the Downloads folder  folder to run a custom script.    The system will be rebooted after the script has run.

This custom script has some specific things, plus some general aspect to help the system overall.  Hoping it will not exceed 60 minutes in execute time.

NOTE-1:  This script will  run a scan using System File Checker to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. .  It will rebuild the Winsock. It will clear the Windows firewall rules.

NOTE-2: As part of run it will attempt to remove some suspicious & un-needed schedulesd tasks. It will attempt to do 1 scan with Microsoft Defender antivirus.

NOTE-3: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. 

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome,  and Opera  & BRAVE caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

  •  
  • Please be sure to Close any open work files, documents,  any apps you started yourself  before starting this.

 

  • If there are any CD / DVD / or USB-flash-thumb or USB-storage drives attached,  please disconnect any of those.
  • Please save the (attached file named) FIXLIST.txt   to the   Downloads folder   folder

Fixlist.txt             <<< - - - - -

Then, Start the Windows Explorer and then, go  to the Downloads folder  folder.


RIGHT click on FRST64    and select RUN as Administrator and allow it to proceed.  Reply YES when prompted to allow to run.
  to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
IF Windows prompts you about running this, select YES to allow it to proceed.

  • IF you get a block message from Windows about this tool......

               click line More info information on that screen
               and click button Run anyway on next screen.

  • on the FRST window:

Click the Fix button just once, and wait.

frst-fix.jpg.f6a25291b39a03d418acc9a3b7136900.jpg

 

PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. 
If you receive a message that a reboot is required, please make sure you allow it to restart normally.
The tool will complete its run after restart.
When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity.  Let me know how the system behaves then. I expect that the Windows system will be starting a bit faster than before. I hope the clipboard issue will be no more.

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Hello. That is a good run. My expectation is that the clipboard hijack pest is gone. Now, a next check. 

Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed.

It will not take much time,

First download & save it

https://support.malwarebytes.com/hc/en-us/articles/360038520054-Download-and-install-Malwarebytes-AdwCleaner

 

Then be sure to close all web browsers ....before you click Scan.

Then go to where the EXE file is saved. Start Adwcleaner.  Then do a scan with Adwcleaner

https://support.malwarebytes.com/hc/en-us/articles/360038520114-Malwarebytes-AdwCleaner-scan-and-clean

Attach the clean log.

>

Next, launch Malwarebytes for Windows and click the blue Scan button.

Then, locate the Scan run report;  export out a copy;  & then attach in with your  reply.
See https://support.malwarebytes.com/hc/en-us/articles/360038479194-View-Reports-and-History-in-Malwarebytes-for-Windows-v4

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Most excellent. 😉👍😎I would recommend getting a readout report as to update the status of some key apps.

                               This tool is safe.   Smartscreen is overly sensitive.

Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.
You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

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Hello Paul. Thanks. Several safety & housekeeping issues listed, per the SecurityCheck results.
Microsoft .NET Framework 4.7.2 v.4.7.03062  Warning! Download Update
Node.js v.16.13.1  Warning! Download Update

Microsoft Visual Studio Code (User) v.1.62.3  Warning! Download Update

WinRAR 5.70 (64-bit) v.5.70.0  Warning! Download Update

Microsoft Teams v.1.5.00.5967  Warning! Download Update

WhatsApp v.2.2202.12  Warning! Download Update
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 291 (64-bit) v.8.0.2910.10  Warning! Download Update
Uninstall old version and install new one (jre-8u321-windows-x64.exe).

-------------------------------- [ Media ] --------------------------------
VLC media player v.3.0.4  Warning! Download Update
dBpoweramp m4a QAAC (iTunes) Encoder v.Release 2 Warning! Download Update
^Please use Apple Software Update tool.^

Adobe Flash Player 32 PPAPI v.32.0.0.445  Warning! This software is no longer supported. *** Please uninstall it. ***

---------------------------- [ UnwantedApps ] -----------------------------
Bonjour v.3.1.0.1 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.

Music Manager Warning! Suspected Adware! If this program is not familiar to you it is recommended to uninstall it 

Wondershare Helper Compact 2.5.3 v.2.5.3  Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.

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Hello @pjscrs:D This is the all clear for this case. This next tool is to cleanup the tools we used during this case. What follows is just a tools cleanup. 

Please download KpRm by kernel-panik and save it to your desktop.

  • right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log may open in Notepad titled kprm-(date).txt.  I do not need it. Just close Notepad if it shows up.


Consider using PatchMyPC, keep all your software up-to-date - https://patchmypc.com/home-updater#download

Keep your system and programs up to date. Several programs release security updates on a regular basis to patch vulnerabilities. Keeping your software patched up prevents attackers from being able to exploit them to drop malware.

I am marking this case for closure.
I wish you all the best. Stay safe.
Sincerely.

Maurice

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following to help you better protect your computer and privacy Tips to help protect from infection

Thank you

 

 

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