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Freezing issue with Malwarebytes

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Hi all, Ive been having this issue w my games since 2019. Yeah way before there was even a "Covid19" coined.

Worked w MWB support for a bit and still couldnt resolve it.

So during tt time i disable MWB and use Windows Defender.

Recently, I got GeforceNow (cloud based gaming )and thought I play a game or 2 w MWB running. Strangely it causes the same stuttering.

Did 2 things:

1. I disabled the my subscription renewal.

2. I found that disabling this Exploit Protection option (see image) works. Now u might want to enable the equivalent in Windows and then run a game or 2 and try.




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7 minutes ago, ColinQ said:

Hi all, Ive been having this issue w my games since 2019.

Would you like further assistance to correct the issue?

To begin, Please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.


  • Download the Malwarebytes Support Tool
  • In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
  • In the User Account Control pop-up window, click Yes to continue the installation
  • Run the MBST Support Tool
  • In the left navigation pane of the Malwarebytes Support Tool, click Advanced
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply



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