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Malwarebytes Not Allowing Device Manager to Open


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Hello,

It appears Malwarebytes is stopping Device Manager from opening under the suspicion that it's been exploited. I've run a scan with Malwarebytes, HitmanPro, AdwCleaner with no threats detected. Please see log files below. Any suggestions would be greatly appreciated!

computerdude100

exploit 3.txt exploit 2.txt exploit 1.txt AdwCleaner[S00].txt Addition.txt FRST.txt

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37 minutes ago, computerdude100 said:

Any suggestions would be greatly appreciated!

Do you have the following setting enabled in advanced exploit settings, if so turn it off and click apply.

After turning off this setting if enabled, @Maurice Naggar will clean you up.

image.png.9dfddb80ca2950e3381ffa6d289a5fd3.png

Edited by Porthos
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Hello @computerdude100  :welcome:  My name is Maurice I will guide you. Malwarebytes is sensing a potential Malware.Exploit.Agent

Take these actions so that Windows 11 is set to show all hidden files and folders.
Open File Explorer from the taskbar.

Select View > Show > Hidden items.

Lets do this initial scan. Close all web browsers & games ( if any) and close instant messenger apps before pressing "scan". 

[  2   Do a custom scan with Microsoft Defender Antivirus ]

Just want to do a visual check in Windows Security to see (visually) that Microsoft Defender is on , and to do a Custom scan.

From the Windows Start menu, select Settings, then select Update and Security.

Next, look at the left-side menu & select Windows Security

Next, In Windows Security section: Click on the grey button Open Windows Security

Now, click on the shield Virus and threat protection

Look to see that Microsoft Defender is shown & available for use.

On the next display, look at all the options.  Look down the list and see "Check for Updates" .

You should click on that to have the system check for updates for Windows Defender.  Watch & wait for that to complete.

Please also note that the Scan options (all) can be displayed by clicking on Scan options.   Click that & select CUSTOM scan & then pick the C drive  & have it go forward.

Once it has started the scan phase, you can go take a long break.   Let me know the results.

 

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Tips to help protect from infection

Thanks

 

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