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I have these scans from Malwarebytes, AdwCleaner, and Farbar.


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  • Root Admin

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

NOTE-3: As part of this fix it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks

 

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  • Root Admin

Thank you for the log.

Please try to enable Secure Boot. Some systems make it very difficult to set, if so then ignore but if possible try to enable it.

Secure Boot Status: False

How to enable or disable Secure Boot
https://maxedtech.com/how-to-enable-or-disable-secure-boot/

 

 

Please run the following

 

Microsoft Safety Scanner

Please make sure you Exit out of any other program you might have open so that the sole task is to run the following scan.   
That goes especially for web browsers, make sure all are fully exited out of and messenger programs are exited and closed as well
 

STEP 1

Please set File Explorer to SHOW ALL folders, all files, including hidden ones.  Use OPTION ONE or TWO of this article

https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

STEP 2

I suggest a new scan for viruses & other malware. This may take several hours, depending on the number of files on the system and the speed of the computer.

The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. 

The download links & the how-to-run-the tool are at this link at Microsoft 

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

 

Look on the Scan Options & select the FULL scan.

Then start the scan. Have lots of patience. It may take several hours.

  • Once you see it has started, take a long long break;  walk away.  Do not pay credence if you see some intermediate early flash messages on the screen display.  The only things that count are the End result at the end of the run.
  • The scan will take several hours.  Leave it alone. It will remove any other remaining threats as it goes along.  Take a very long break, do your normal personal errands .....just do not use the computer during this scan.

This is likely to run for many hours as previously mentioned  ( depending on the number of files on your machine & the speed of the hardware.)

The log is named MSERT.log  and the log will be at C:\Windows\debug\msert.log

Please attach that log with your next reply.

Thank you

 

Edited by AdvancedSetup
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  • Root Admin

That looks good, no infection, just a setting issue found.

Please run the following

 

SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

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Thank you

 

 

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  • Root Admin

You should enable your UAC (User Account Control) and it looks like you may have Windows set to never check for updates?

The elevation prompt for administrators disabled
^It is recommended to enable (default): Win+R typing UserAccountControlSettings and Enter^
Never check for updates

 

You have at least one possible update but probably more. Please click on Start / Search and type in "Check for updates" and let Windows search for and install all updates found

 

------------------------------- [ HotFix ] --------------------------------

HotFix KB5009543 Warning! Download Update
 

 

--------------------------- [ OtherUtilities ] ----------------------------

TeamViewer v.15.19.3 Warning! Download Update

Notepad++ (32-bit x86) v.8.1 Warning! Download Update

 

------------------------------ [ ArchAndFM ] ------------------------------

7-Zip 19.00 (x64) v.19.00 Warning! Download Update
Uninstall old version and install new one.


WinRAR 5.80 (64-bit) v.5.80.0 Warning! Download Update

 

-------------------------- [ IMAndCollaborate ] ---------------------------

Zoom v.5.2.0 (42619.0804) Warning! Download Update

--------------------------------- [ P2P ] ---------------------------------

µTorrent v.3.5.5.46206 Warning! Ad-supported P2P-client.

 

--------------------------- [ AdobeProduction ] ---------------------------

Adobe AIR v.2.5.1.17730 Warning! Download Update

Adobe Flash Player 23 NPAPI v.23.0.0.162 Warning! This software is no longer supported. Please uninstall it.

Adobe Reader XI (11.0.04) v.11.0.04 Warning! This software is no longer supported. Please uninstall it and use Adobe Acrobat Reader DC.

 

 

 

The act of torrenting itself is not illegal. However, downloading and sharing unsanctioned copyrighted material is illegal, and there is always a chance of prosecution if caught by the authorities.
Torrenting non-copyrighted material is perfectly fine and is allowed. However, be aware that we have seen increased malware bundled with software downloads over P2P.

Recent Ransomware infections have been seen to encrypt user data so that no one can decrypt the data without the private key.
When sharing files, please keep in mind that you're increasing your system's attack surface area, which can increase the risk of infection.

Scan all files before running them. https://www.virustotal.com

If you don't need or use the P2P software, you should uninstall it.

Risks of File-Sharing Technology by the Cybersecurity & Infrastructure Security Agency
https://www.cisa.gov/uscert/ncas/tips/ST05-007


Games that use P2P

Malwarebytes can often block Steam and other games because Steam uses what is known as Peer-to-Peer (P2P) technology, meaning it connects to many different servers, workstations, and IP addresses.

Sometimes Torrent based software will connect to a server that is also known for hosting malicious content. This is because multiple sites often share servers, workstations, IP addresses.

So although what you are playing or downloading through Torrent-based software may be perfectly safe, some of the sites hosted on some of the IP addresses the Torrent-based software connects to may be malicious.
Such connections are typically not a threat, and you may exclude Torrent-based software from the Web Protection component in Malwarebytes to stop the block alerts.

Generally speaking, your web browser and other critical web-facing programs will still be fully protected from malicious websites and other malicious content.

To do so, add the game executable program file to your exclusions using the method described under the Exclude an Application that connects to the Internet section of Exclude detections in Malwarebytes for Windows

https://support.malwarebytes.com/hc/en-us/articles/360038479234-Add-to-the-Allow-List-in-Malwarebytes-for-Windows-v4

NOTE: Some torrenting software binds to your network card, and it may not be possible to exclude from Malwarebytes.

 


As you can see, almost all of the Torrent Clients have multiple detections and should not be installed on your system. However, if you choose to do so, you're increasing your system's attack surface area, which can increase the risk of infection.


µTorrent Classic
https://www.utorrent.com/downloads/win/

26/68 Detections on VT
https://www.virustotal.com/gui/file/50d5c5e87031f564b0ccf85520fd29e8189f06f616054bbbd31340b8d643a4a2

BitTorrent Classic
https://www.bittorrent.com/downloads/windows/

25/68 Detections on VT
https://www.virustotal.com/gui/file/94469fec615b685aab656ef8e11f863226577342b3242d9d69d094ecf9667798

Vuze
https://www.vuze.com/

04/70 Detections on VT
https://www.virustotal.com/gui/file/bde00314f437b8e383f0d1cac04c5f29e4edbd37c2b82f9e890c147280d281ff

Deluge
https://www.deluge-torrent.org/

0/67 Detections on VT
https://www.virustotal.com/gui/file/d3f7d371b70ca10c7e912b9d3443fea3acd0c905aab4ac7799f02e65b58c8e59

qBittorrent
https://www.qbittorrent.org/

0/69 Detections on VT
https://www.virustotal.com/gui/file/d75395193afcd161281a24b01ef523aa012b8cb2c116579081d7c6664425acfe

 

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  • Root Admin

Great, let me have you run these 3 steps again and we'll see if there is anything left over.

 

Please run the following steps and post back the logs as an attachment when ready.
Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.

 

Spoiler
 
 
 
 
Spoiler

When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.

Example of Microsoft Edge blocking the download

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image.png

 



STEP 01

  • If you already have Malwarebytes installed then open Malwarebytes and click on the Scan button. It will automatically check for updates and run a Threat Scan.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed make sure you have it quarantine any detections it finds.
  • If no detections were found click on the Save results drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If there were detections then once the quarantine has completed click on the View report button, Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT  button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply that the scanner would not run.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Double-click to run the program
  • Accept the End User License Agreement.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, if items are found please click Quarantine.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here each time
  • Please attach the Additions.txt log to your reply as well.
  • On your next reply, you should be attaching frst.txt and additions.txt to your post, every time.

 

Thanks

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  • 1 month later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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